@Susannaanas Are you trying to log-in to https://wikitech.wikimedia.org/wiki/Special:UserLogin or to a different service? Please advice.

Yes, thanks for asking! I have hardly ever logged in and I have had both my phone and computer, let alone my own memory wiped out since! So I am trying to log into https://wikitech.wikimedia.org/wiki/Special:UserLogin.

I am generally Susannaanas in all services but at some area in wikitech/Labs my account is MapWarper.

@Susannaanas When was the last time you were successfully logged into the account?

I am not sure, it may be years ago. I recovered an ssh memo from Tuesday, 16 July 2013. I do not have the date, but at the time the wikidocumentaries instance was created.

I wonder if you were one of the ones effected by T130892: wikitech 2fa provisioning form does so without confirmation

That's perfectly possible but since I _very infrequently_ use the account I have not noticed.

And it sounds like my kind of issue: too much trouble - not right now

Docs on 2fa reset: https://wikitech.wikimedia.org/wiki/Password_reset#Reset_two_factor_authentication

07:46:16 0 ✓ zhuyifei1999@tools-bastion-02: ~$ getent passwd | grep Susannaanas
maps-warper:x:3445:500:Susannaanas:/home/maps-warper:/bin/bash
07:46:25 0 ✓ zhuyifei1999@tools-bastion-02: ~$ id maps-warper
uid=3445(maps-warper) gid=500(wikidev) groups=50062(project-bastion),50380(project-tools),53139(project-wikidocumentaries),500(wikidev)

I think we usually "Have the user write a request to disable 2fa in their home directory on a CloudVPS/Toolforge bastion" for Wikitech 2FA resets.

So... I can do calls, but I have no access to those places.

Suggestions?

Any progress?

In T195589#4233450, @Susannaanas wrote:

So... I can do calls, but I have no access to those places.

We should verify your identity. In order to do that, you should jump by ssh to a bastion a write a file.
ssh login.tools.wmflabs.org

If you are unable to perform these steps we should talk and think on other methods for verifying your identity.

ssh maps-warper@login.tools.wmflabs.org could be better I think? (ldapsearch for Ssannaanas gives uid=maps-warper).

If you're able to ssh there, then you can create a file, say confirmation-T195589 and put something there like I confirm that I am requesting a 2FA reset for my wikitech account. If you're not able to do that, then as @aborrero says, they'll need to discuss if they can action your request by other means.

I know @Susannaanas in real life and can identify her if required.

I have had my computer hard drive wiped out since last login, and I would need assistance to set up the encryption keys again. The key was stored in an area that I had not backed up.

In T195589#4238746, @Nikerabbit wrote:

I know @Susannaanas in real life and can identify her if required.

@Nikerabbit if you can do a hangout or other video call with @Susannaanas and then a quick hangout with me to pass the info along that would be much appreciated.