This is a custom email for recurring donors. Previous conversations are here: T112966
official copy for email is here:
https://docs.google.com/document/d/1iKbwcCMIqHgpJfNSluC0yMgASLL090uQp1tE81p38Tc/edit
Updated notes from @CCogdill_WMF & @MBeat33:
We want to change the Thank You email functionality for monthly recurring donors. Currently, they get the same email every month as they got on their first donation. We would like to change that so that they:
- Receive the same TY email they are receiving now at the time of their first donation
- Do not automatically receive TY emails on the date of their subsequent donations
- Receive a summary TY email in January of every year showing sum or list of all the donations made in the previous year (i.e. “Your 2018 contributions to Wikipedia). Ideally, we could stagger this throughout the month of January, so not all recurring donors are contacted on the same day
We will want to make a slight change to the special recurring copy in the current TY email, and are working on copy for the January email. More to come, but let us know when you need the updated copy, especially if it's needed sooner than later.