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Toolforge user Patriccck having password reset problems
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Description

Reported at https://toolsadmin.wikimedia.org/tools/membership/status/319:

Is there a way to reset my password?
--Patricccktest 2018-05-31 13:07 
How I can add new SSH key? Where is key? It is on Wikipedia????
--Patricccktest 2018-05-31 15:18 
Filing bugs in Phabricator, emailing the cloud@lists.wikimedia.org mailing list, or asking questions in the #wikimedia-cloud Freenode IRC channel are better ways of getting help.

Password resets are available through https://wikitech.wikimedia.org/wiki/Special:PasswordReset BUT this will only work if you logged into Wikitech at least once before you lost your password. If that is not the case, you can create a Phabricator ticket requesting that your account be "attached" to Wikitech so that the password reset process will work.

Ssh key management is done at https://toolsadmin.wikimedia.org/profile/settings/ssh-keys which you can reach by clicking on your username in the upper right corner of this application and selecting "Settings" from the dropdown list.
--BryanDavis 2018-06-01 23:31

Follow up at https://toolsadmin.wikimedia.org/tools/membership/status/321:

@BryanDavis I could not restore my password. :(

I checked on Wikitech and the developer account has not been attached there yet. This would explain https://wikitech.wikimedia.org/wiki/Special:PasswordReset not working.

Event Timeline

I ran mwscript extensions/OpenStackManager/maintenance/attachLdapUser.php --wiki=labswiki --user Patriccck --email <email taken from LDAP record> on labsweb1002. https://wikitech.wikimedia.org/wiki/User:Patriccck now shows as an attached account.


@Patriccck, please go to https://wikitech.wikimedia.org/wiki/Special:PasswordReset and enter your username (Patriccck) and the email address you provided when you created the account there. Wikitech should then email you a link that you can follow to set a new password.

Vvjjkkii renamed this task from Toolforge user Patriccck having password reset problems to ypbaaaaaaa.Jul 1 2018, 1:06 AM
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CommunityTechBot renamed this task from ypbaaaaaaa to Toolforge user Patriccck having password reset problems.Jul 1 2018, 11:17 PM
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