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Why readers (dis)trust Wikipedia
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We will conduct research to understand how readers use citations by combining quantitative and qualitative analysis to identify information quality and sourcing gaps, in order to determine to what degree readers’ learning goals are met by consuming Wikimedia content alone rather than requiring references and links to external resources.

Project page:


  • onboard external collaborator (NDA and MOU)
  • design v1 survey (EN)
  • launch v1 survey
  • analyze v1 survey data
  • design v2 survey (EN) T217570
  • launch v2 survey T217576
  • analyze data from v2 survey T221419
  • design follow up research (interviews studies)
  • support execution of follow-up research
  • publish results

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Event Timeline

leila triaged this task as High priority.Jul 2 2018, 9:09 PM
leila created this task.
Capt_Swing renamed this task from [CDP-3] Output 1.2: Research to understand how readers use citations to Reader citation use (qualitative).Sep 19 2018, 5:58 PM
Capt_Swing renamed this task from Reader citation use (qualitative) to Why readers (dis)trust Wikipedia.Jan 13 2020, 4:50 PM
Capt_Swing updated the task description. (Show Details)

16 interviews with former survey participants have been conducted. Researchers at Drexel are working to analyze the interview data. Our goal is to publish findings from the surveys and interviews at the 2020 CSCW conference (mid-April submission deadline).