Planning Document:
Background:
Before diving into any edits, tweaks or redesigns for the visual editor, we need to know what is currently working in the web editing experience and where there is room for improvement.
Methodology:
A heuristic evaluation is a design method (referred to in all related Phabricator tasks as "expert review" with the hope of reducing confusion over design jargon) that will give us an opportunity to methodically review the usability of key touchpoints. This review will focus on the mobile editing experience for Wikipedia editors using the visual editor.
Goals of Study:
- Identify what works well in the current mobile visual editor experience
- Identify opportunities for usability improvements to core tasks of mobile web editing.
- Set the stage for prototyping of new ideas.
Notes:
- The evaluation will utilize the 10 Heuristics for User Interface Design and mobile heuristics developed by the product team
- This evaluation is not a substitute for usability testing, we will be doing usability testing to confirm the findings of the heuristic review
To do before study can begin:
- Identify what principles we will be evaluating T201549
- Recruit 1- 3 additional evaluators T201550
- Write script for evaluators to follow T202645
- Write and share evaluator guide
To do when running the study:
- Send out tests to evaluators
To do after study:
- Write up and share findings by integrating them into the mobile report T201551
- Determine questions for the usability test T201553
- Plan and Run Feedback Session T204628