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Check/replace PEM2 on cr2-codfw
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Description

Power supply 2 on cr2-codfw seems to have died.

Please replace and RMA it.

ayounsi@re0.cr2-codfw> show chassis environment pem      
PEM 0 status:
  State                      Online
  Temperature                OK                                      
  DC Output           Voltage(V) Current(A)  Power(W)  Load(%)
                          50        4             200      12     
PEM 1 status:
  State                      Online
  Temperature                OK                                      
  DC Output           Voltage(V) Current(A)  Power(W)  Load(%)
                          50        4             200      12     
PEM 2 status:
  State                      Present
PEM 3 status:
  State                      Online
  Temperature                OK                                      
  DC Output           Voltage(V) Current(A)  Power(W)  Load(%)
                          50        4             200      12

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Event Timeline

ayounsi triaged this task as Medium priority.Aug 17 2018, 8:51 PM
ayounsi created this task.
Restricted Application added a subscriber: Aklapper. · View Herald Transcript

@ayounsi All lights on all PSU's on cr2 are green. What do you want me to do here?

Dear Juniper Networks Customer,

Thank you for contacting Juniper Networks Global Support.

SR 2018-0820-0440 with Priority P2 has been CREATED by you to track issue as described below.

@ayounsi Please see below

Hi Papaul,

Thank you for contacting Juniper Networks, I am Javier Gutierrez from JTAC and I have taken the ownership of this case.

From the case notes I could understand that there is issue with PEM and now you are looking for an RMA.

Please share the failure logs, RSI and /var/logs.

PEM replaced 

show chassis environment pem    
PEM 0 status:
  State                      Online
  Temperature                OK                                      
  DC Output           Voltage(V) Current(A)  Power(W)  Load(%)
                          50        4             200      12     
PEM 1 status:
  State                      Online
  Temperature                OK                                      
  DC Output           Voltage(V) Current(A)  Power(W)  Load(%)
                          50        4             200      12     
PEM 2 status:
  State                      Online
  Temperature                OK                                      
  DC Output           Voltage(V) Current(A)  Power(W)  Load(%)
                          50        5             250      15     
PEM 3 status:
  State                      Online
  Temperature                OK                                      
  DC Output           Voltage(V) Current(A)  Power(W)  Load(%)
                          50        4             200      12