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Maniphest T202439

check cabling/config for payments1004 DRAC interface
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Payments1004.mgmt.frack.eqiad.wmnet isn't responding to ping or ssh. Maybe the cable just needs to be reseated? Please check it out.

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Jgreen created this task.Aug 21 2018, 7:05 PM
Restricted Application added a project: SRE. · View Herald TranscriptAug 21 2018, 7:05 PM
Jgreen added a parent task: T202290: test and deploy payments on Debian Stretch/PHP7.0.Aug 21 2018, 7:06 PM
• Cmjohnson subscribed.Aug 21 2018, 7:09 PM

@Jgreen If you're not able to access the idrac/ipmi then I will need to do a hard reset. This requires powering the server off, removing the power supplies for 10-20 secs and powering back on. Let me know when you would like to schedule this.

Jgreen added a comment.Aug 21 2018, 7:23 PM

You can do this any time really, this host is not pooled--just give me a 10 minute warning.

In T202439#4520392, @Cmjohnson wrote:

@Jgreen If you're not able to access the idrac/ipmi then I will need to do a hard reset. This requires powering the server off, removing the power supplies for 10-20 secs and powering back on. Let me know when you would like to schedule this.

• Cmjohnson added a comment.Aug 22 2018, 3:49 PM

Performed a hard reset

• Cmjohnson closed this task as Resolved.Aug 22 2018, 4:13 PM
• Cmjohnson claimed this task.

Replaced the cable. all is well

Dwisehaupt moved this task from Triage to Done on the fundraising-tech-ops board.Feb 13 2020, 9:31 PM
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