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db1062 management interface busy (no sessions allowed)
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Description

db1062, both ssh and web mgmt interface are unavailable because on trying to connect we get the error:

RAC0218: The maximum number of user sessions is reached.

This seems like a similar issue than the one explained here: https://community.spiceworks.com/topic/628396-fix-dell-idrac-7-error-rac0218-the-maximum-number-of-user-sessions-is-reached where they recommend a DRAC reset (done in the past) and maybe a firmware update.

Please give us priority with this as it is blocking important maintenance that has to happen during the failover time.

Event Timeline

jcrespo triaged this task as High priority.Sep 14 2018, 8:02 AM
jcrespo created this task.

@Cmjohnson I have restarted the service on this host, I will put it back down when you ping us you are available, as it cannot be down for long periods of time CC @Marostegui

I will shutdown this server fully at 14:11 UTC, this is a self reminder.

Mentioned in SAL (#wikimedia-operations) [2018-09-14T14:11:43Z] <jynus> shutting down db1062 for dc maintenance T204302

Cmjohnson closed this task as Resolved.Sep 14 2018, 3:20 PM

reset the power and the server is now accessible.

Confirmed from my end too!

/admin1-> help
[Usage]
    show   [<options>] [<target>] [<properties>]
           [<propertyname>== <propertyvalue>]
    set    [<options>] [<target>] <propertyname>=<value>
    cd     [<options>] [<target>]

I can also access to the console of the server with console com2

Thanks Chris!