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Maniphest T204302

db1062 management interface busy (no sessions allowed)
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Description

db1062, both ssh and web mgmt interface are unavailable because on trying to connect we get the error:

RAC0218: The maximum number of user sessions is reached.

This seems like a similar issue than the one explained here: https://community.spiceworks.com/topic/628396-fix-dell-idrac-7-error-rac0218-the-maximum-number-of-user-sessions-is-reached where they recommend a DRAC reset (done in the past) and maybe a firmware update.

Please give us priority with this as it is blocking important maintenance that has to happen during the failover time.

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Event Timeline

• jcrespo created this task.Sep 14 2018, 8:02 AM
• jcrespo triaged this task as High priority.
• jcrespo added a comment.Sep 14 2018, 8:07 AM

@Cmjohnson I have restarted the service on this host, I will put it back down when you ping us you are available, as it cannot be down for long periods of time CC @Marostegui

Marostegui mentioned this in T204311: Upgrade all core (mediawiki) database servers to mariadb 10.1.Sep 14 2018, 10:09 AM
• jcrespo edited parent tasks, added: T204311: Upgrade all core (mediawiki) database servers to mariadb 10.1; removed: T189107: DB meta task for next DC failover issues.Sep 14 2018, 1:32 PM
• jcrespo added a comment.Sep 14 2018, 1:37 PM

I will shutdown this server fully at 14:11 UTC, this is a self reminder.

Stashbot subscribed.Sep 14 2018, 2:11 PM

Mentioned in SAL (#wikimedia-operations) [2018-09-14T14:11:43Z] <jynus> shutting down db1062 for dc maintenance T204302

• Cmjohnson closed this task as Resolved.Sep 14 2018, 3:20 PM

reset the power and the server is now accessible.

Marostegui added a comment.Sep 14 2018, 3:22 PM

Confirmed from my end too!

/admin1-> help
[Usage]
    show   [<options>] [<target>] [<properties>]
           [<propertyname>== <propertyvalue>]
    set    [<options>] [<target>] <propertyname>=<value>
    cd     [<options>] [<target>]

I can also access to the console of the server with console com2

Thanks Chris!

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