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Maniphest T206972

asw2-a-eqiad FPC7 faulty PEM0
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Description

asw2-a-eqiad> show system alarms 
Alarm time               Class  Description
2018-10-14 20:09:22 UTC  Minor  FPC 7 PEM 0 is not powered

asw2-a-eqiad> show chassis environment 
Class Item                           Status     Measurement
      FPC 7 Power Supply 0           Present

Please check that the cable is properly seated, then replace cable and replace PEM if still not working.

Event Timeline

ayounsi created this task.Oct 15 2018, 6:06 AM
ayounsi triaged this task as High priority.
Restricted Application added a project: SRE. · View Herald TranscriptOct 15 2018, 6:06 AM
ayounsi added a comment.Oct 15 2018, 3:40 PM

PEM is dead, RMA# R200206473 created.

• Cmjohnson moved this task from Backlog to Up next on the ops-eqiad board.Oct 15 2018, 4:22 PM
Stashbot subscribed.Oct 15 2018, 4:36 PM

Mentioned in SAL (#wikimedia-operations) [2018-10-15T16:36:17Z] <cmjohnson1> replacing pem0 on asw2-a7-eqiad T206972

• Cmjohnson added a comment.Oct 15 2018, 4:41 PM

swapped it with one from a spare switch....leaving ticket open to enter RMA details

• Cmjohnson added a comment.Oct 29 2018, 4:32 PM

I boxed the broken pem and will be shipping it today

• Cmjohnson closed this task as Resolved.Dec 14 2018, 5:41 PM

I received the new PEM from juniper ...resolving this task

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