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Ingenico: 10/15 or 10/18 audit missing refunds?
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Description

We refunded transactions 4000213091 and 4000213444 on October 15, but they haven't reached Civi.

The first got to 2018-10-18 22:12 REFUNDED (1800) at the console, the second 2018-10-18 22:12 REFUNDED (1800), so depending on what the audit looks for, could someone review for the 15th or the 18th to make sure we're not missing what we should be capturing?

Event Timeline

MBeat33 created this task.Oct 29 2018, 7:54 PM
Restricted Application added a subscriber: Aklapper. · View Herald TranscriptOct 29 2018, 7:54 PM
jgleeson added a comment.EditedNov 1 2018, 3:19 PM

I've pulled the audit files for both these dates and according to Ingenico, we've had 0 transactions on these dates, which I suspect is not correct.

Correction: we do have transactions for the dates mentioned, I was looking at the wrong audit file.

This comment was removed by jgleeson.

Change 472051 had a related patch set uploaded (by Jgleeson; owner: Jgleeson):
[wikimedia/fundraising/SmashPig@master] Add ingenico connect support for Audit refund parsing

https://gerrit.wikimedia.org/r/472051

Change 472051 merged by jenkins-bot:
[wikimedia/fundraising/SmashPig@master] Add ingenico connect support for Audit refund parsing

https://gerrit.wikimedia.org/r/472051

Not sure if this is related, but it looks like some Ingenico refunds from 1/30 and 2/1 are not yet in Civi. Sample IDs are:
4000947639
4000946509
4000946508

They've made it up to status 900 at the console.

@MBeat33 we'll likely take a look at this next sprint. Just for Phab housekeeping, do you mind making a new ticket and maybe just referencing this one? Just pop it on our backlog and we'll allocate it when we do sprint planning on Tuesday.