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Conduct user interviews
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Description

In addition to the quantitative data collected via Matomo, we should conduct user interviews to understand how users use the Library Card platform and where we could improve it.

  • Define interview objectives
  • Design user interviews
  • Report back on findings
  • Make recommendations
  • Design personas

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Samwalton9-WMF created this task.

Not a helpful task, we might do this in the future but we'll create a new set of tasks if so.