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Help panel: develop a way to guide wikis on generating the right help content
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Description

As we deploy the help panel to successive wikis, we will be asking them to add their best help links to the panel. Since different wikis have help links of differing levels of quality, we may want to develop best practices around:

  • Which are the most important help pages to have (e.g. wikitext, the visual editor, notability, etc.)
  • What the content of those help pages should be. This could either be some main things to include, or they could be literal pages that can be translated.

Resources

We should probably wait until about February 2019 to decide whether to work on this, since that's when we will know whether newcomers are actually clicking on help links.

Event Timeline

Trizek-WMF triaged this task as Normal priority.Dec 13 2018, 10:06 AM
Trizek-WMF moved this task from Inbox to Q2 2019-20 on the Growth-Team board.
Elitre added a subscriber: Elitre.Jan 11 2019, 3:36 PM

(Trizek's part TBE in T213547.)

Trizek-WMF updated the task description. (Show Details)Jan 18 2019, 3:06 PM
Trizek-WMF updated the task description. (Show Details)Jan 18 2019, 5:08 PM
Bencemac removed a subscriber: Bencemac.Jan 18 2019, 5:16 PM

The last Growth newsletter includes an invite for collecting feedback.

Quiddity updated the task description. (Show Details)Feb 25 2019, 7:16 PM
Quiddity updated the task description. (Show Details)
Quiddity updated the task description. (Show Details)

We are moving this to Q4 for now, because @Trizek-WMF has other priorities around Talk Pages Consultation and getting additional wikis to be part of Growth work.

Restricted Application added a subscriber: Liuxinyu970226. · View Herald TranscriptMar 20 2019, 6:19 PM
Trizek-WMF lowered the priority of this task from Normal to Low.Mar 20 2019, 6:20 PM

Lowering priority since I'm not going to work on it soon.

Elitre added a comment.Jul 8 2019, 3:40 PM

Is there a plan in place for this task?

Is there a plan in place for this task?

Yes! Now that TPC is almost done, I can consider to work on it. I'll discuss about the direction of it with @MMiller_WMF soon.