Page MenuHomePhabricator

Welcome survey: allow users to complete the survey later
Open, Needs TriagePublic

Description

Interested in this task? Email mmiller@wikimedia.org, or comment on the task.

The Welcome Survey is a feature that asks newcomers a set of questions right after they register their accounts. The main objective of the survey is for the responses to back features like the newcomer homepage, which can be personalized based on what the newcomer is trying to accomplish, as stated in their welcome survey.

If users skip or abandon the welcome survey, they have no way to return to it to complete it later (except by returning to the URL, which is not something we would expect any user to do). One idea we've had, and that @Urbanecm heard from a community member, is to allow users to "do this later", instead of skip, and then somehow surface the survey to them again. Perhaps this option is something that could be displayed in the start module of the newcomer homepage.

Here is a mockup showing what the welcome survey looks like now: https://wikimedia.invisionapp.com/share/PBOLQ4KX479#/screens/325834566

Event Timeline

It would be interesting to know why people want to "do this later". Are they rushing in something? Is the survey too much for them?

Allow people to do this later will, IMO, not be used: when you use an on-line service you never go back to a survey expect if it is displayed somewhere. Maybe open the survey in an other tab?

MMiller_WMF renamed this task from Personalized first day: allow users to complete the survey later to Welcome survey: allow users to complete the survey later.May 9 2019, 9:10 PM

Assuming this is a project at Wikimedia-Hackathon-2019 . If someone plans to work on this at Wikimedia-Hackathon-2019, feel free to set an assignee.