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Juniper network device audit - all sites
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Description

This task will cover/track the auditing of all Juniper network devices in our inventory for both support contract info (in netbox, will have new support contract ID for 95% of them once T207198's order is complete) and the location on the Juniper Entitlement Report (many devices show SF office for site, others show wrong sites, each should be updated to the actual location they live at.)

This audit shouldn't start until after the support renewal goes through, so to reduce duplicated efforts/updates.

Event Timeline

RobH triaged this task as High priority.Jan 15 2019, 5:51 PM
RobH created this task.
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RobH renamed this task from network device audit to Juniper network device audit - all sites.Jan 15 2019, 5:51 PM

I was looking at FY19-20 CapEx planning and ran an export of the Entitlement Report from Juniper's website. The output is... not very close to the truth. There are serial there that do not match any of our gear, there are devices with serial numbers that do not match anything we have, plus the locations are all weird and wrong...

Is it difficult to fix this? Also, T183479 is probably a subset of this task and should be resolved in favor of this one.

faidon removed a parent task: Unknown Object (Task).
faidon merged a task: Restricted Task.

yep! Juniper has been working on it since a few weeks in ticket: 2019-0408-0694
Based on https://docs.google.com/spreadsheets/d/1tJ-mqN4-g_NyvO24pRERxVTbX6AMe6lMG9YcO2840Vg/edit (Tab Final)

faidon mentioned this in Unknown Object (Task).Apr 30 2019, 6:05 PM

This is almost done. They added all the missing devices and almost fixed the "installed at" addresses, got some of them wrong. I followed up with the correct ones.

Update from IRC: Juniper's install base is actually missing a whole lot of our devices (e.g. only lists 9 EX4300s, out of... 52). @ayounsi is asking them, but this clearly needs more work :(

From Juniper:

I am still in the process of changing the installed base address of the serial numbers given.
Furthermore, for the serial numbers that are not showing in MyJuniper account, please be advised that we are currently having a known issue with data flow in MyJuniper and our IT team are still in the process of fixing it.