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Reset Wikitech 2FA access for Matthias_Geisler_WMDE
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Description

Due to the lost phone, @Matthias_Geisler_WMDE can no longer log-in to his Wikitech account (missing 2FA key). Scratch codes also missing, hence account is out of order currently.
Can we please get the 2FA access reset?
I guess that could mean disabling 2FA for this account, and have user re-enable 2FA.

If there is a need for @Matthias_Geisler_WMDE to confirm his identity, please suggest the preferred way to do it.

https://wikitech.wikimedia.org/wiki/Special:Contributions/Matthias_Geisler

Event Timeline

Restricted Application added a subscriber: Aklapper. · View Herald TranscriptJan 16 2019, 2:58 PM

If there is a need for @Matthias_Geisler_WMDE to confirm his identity, please suggest the preferred way to do it.

https://wikitech.wikimedia.org/wiki/Password_reset#Reset_two_factor_authentication suggests "Have the user write a request to disable 2fa in their home directory on a CloudVPS/Toolforge bastion"

If you recognize them, have a face-to-face or in a video chat.
If someone on WMF staff recognizes them, have a three-way video chat where a staffmember vouches.
Have the user write a request to disable 2fa in their home directory on a CloudVPS/Toolforge bastion.

@Matthias_Geisler_WMDE I can have a video call with you in a little bit, verify and then remove it.

CDanis assigned this task to Addshore.Jan 16 2019, 3:06 PM
Restricted Application added a project: User-Addshore. · View Herald TranscriptJan 16 2019, 3:06 PM

Confirmed in a call, will go and reset this now

Addshore updated the task description. (Show Details)Jan 16 2019, 3:10 PM

Mentioned in SAL (#wikimedia-operations) [2019-01-16T15:12:05Z] <addshore> addshore@mwmaint1002:~$ mwscript extensions/OATHAuth/maintenance/disableOATHAuthForUser.php --wiki=labswiki Matthias_Geisler // T213928

Addshore added a comment.EditedJan 16 2019, 3:12 PM

You should now be able to login and setup 2fa again
I'll leave this open for you to close as resolved once your logged back in!

Matthias_Geisler_WMDE closed this task as Resolved.Jan 16 2019, 3:24 PM

Thanks!!!!!