Due to the lost phone, @Matthias_Geisler_WMDE can no longer log-in to his Wikitech account (missing 2FA key). Scratch codes also missing, hence account is out of order currently.
Can we please get the 2FA access reset?
I guess that could mean disabling 2FA for this account, and have user re-enable 2FA.
If there is a need for @Matthias_Geisler_WMDE to confirm his identity, please suggest the preferred way to do it.
https://wikitech.wikimedia.org/wiki/Special:Contributions/Matthias_Geisler
If there is a need for @Matthias_Geisler_WMDE to confirm his identity, please suggest the preferred way to do it.
https://wikitech.wikimedia.org/wiki/Password_reset#Reset_two_factor_authentication suggests "Have the user write a request to disable 2fa in their home directory on a CloudVPS/Toolforge bastion"
If you recognize them, have a face-to-face or in a video chat.
If someone on WMF staff recognizes them, have a three-way video chat where a staffmember vouches.
Have the user write a request to disable 2fa in their home directory on a CloudVPS/Toolforge bastion.
@Matthias_Geisler_WMDE I can have a video call with you in a little bit, verify and then remove it.
Mentioned in SAL (#wikimedia-operations) [2019-01-16T15:12:05Z] <addshore> addshore@mwmaint1002:~$ mwscript extensions/OATHAuth/maintenance/disableOATHAuthForUser.php --wiki=labswiki Matthias_Geisler // T213928
You should now be able to login and setup 2fa again
I'll leave this open for you to close as resolved once your logged back in!