What is the problem?
The Growth team is working on a new project called "engagement emails", in which we will use email as a way to engage newcomers and keep them involved in the wikis. We need support from our team's community relations specialist to design, translate, and communicate about this project.
How can we help you?
We need our community relations specialist to manage the work of our team's paid and volunteer ambassadors in Czech, Korean, and Vietnamese Wikipedias. We need them to facilitate getting content translated. We need help communicating about this work on wiki and through newsletters. We need advice on best practices for communicating with newcomers.
What does success look like?
This initiative's success relies on our team being able to take in advice from communities, on communities knowing about and feeling positive about our work, and on content being translated on time.
What is your deadline?
Our team has a collective goal of launching initial emails during 2018-2019 Q3.