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Community Relations support for engagement emails
Open, Stalled, LowPublic


What is the problem?

The Growth team is working on a new project called "engagement emails", in which we will use email as a way to engage newcomers and keep them involved in the wikis. We need support from our team's community relations specialist to design, translate, and communicate about this project.

How can we help you?

We need our community relations specialist to manage the work of our team's paid and volunteer ambassadors in Czech, Korean, and Vietnamese Wikipedias. We need them to facilitate getting content translated. We need help communicating about this work on wiki and through newsletters. We need advice on best practices for communicating with newcomers.

What does success look like?

This initiative's success relies on our team being able to take in advice from communities, on communities knowing about and feeling positive about our work, and on content being translated on time.

What is your deadline?

Our team has a collective goal of launching initial emails during 2018-2019 Q3.

Event Timeline

Restricted Application added subscribers: Urbanecm, revi, Aklapper. · View Herald TranscriptJan 18 2019, 11:32 PM
Trizek-WMF triaged this task as Medium priority.Jan 21 2019, 11:53 AM
Trizek-WMF changed the task status from Open to Stalled.Mar 1 2019, 3:13 PM
Trizek-WMF lowered the priority of this task from Medium to Low.

All tasks are solved for the first phase. Development in ongoing and the deployment may require some more support, so I stall the task.

MMiller_WMF moved this task from Inbox to FY 2019-20 on the Growth-Team board.Mar 15 2019, 12:10 AM

Our team has decided that we will not be working on this project during Q4. Moving it to the next fiscal year.

Trizek-WMF removed Trizek-WMF as the assignee of this task.Jun 25 2019, 5:05 PM

Unassigning myself since it is postponed.

Elitre added a subscriber: Elitre.Aug 29 2019, 9:01 AM

@Trizek-WMF Can you provide an update, should this be closed, moved to next quarter, ...? TY

@Trizek-WMF Can you provide an update, should this be closed, moved to next quarter, ...? TY

@MMiller_WMF, do you still need support about this project? It is postponed indefinitely IIRC.

Yes, it is postponed indefinitely. It's currently marked as stalled, but please change if it should be different.