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Maniphest T214278

Quickstatements, "backend is overloaded"
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Description

For a few days now, people have reported errors and slowness on my quickstatements tool.
I just had a chance to look at the error.log and this is the latest:

2019-01-21 07:37:41: (mod_fastcgi.c.3002) backend is overloaded; we'll disable it for 1 seconds and send the request to another backend instead: reconnects: 0 load: 263
2019-01-21 07:37:41: (mod_fastcgi.c.3002) backend is overloaded; we'll disable it for 1 seconds and send the request to another backend instead: reconnects: 0 load: 263
2019-01-21 07:37:41: (mod_fastcgi.c.3594) all handlers for /quickstatements/api.php? on .php are down.
2019-01-21 07:37:57: (mod_fastcgi.c.2765) fcgi-server re-enabled:  0 /var/run/lighttpd/php.socket.quickstatements
2019-01-21 07:37:57: (mod_fastcgi.c.2765) fcgi-server re-enabled:  0 /var/run/lighttpd/php.socket.quickstatements
2019-01-21 07:38:02: (mod_fastcgi.c.3002) backend is overloaded; we'll disable it for 1 seconds and send the request to another backend instead: reconnects: 0 load: 263
2019-01-21 07:38:02: (mod_fastcgi.c.3002) backend is overloaded; we'll disable it for 1 seconds and send the request to another backend instead: reconnects: 0 load: 263
2019-01-21 07:38:02: (mod_fastcgi.c.3594) all handlers for /quickstatements/api.php?oauth_verifier=26c0fb6c9c8841ff17ca68bcb5d33d59&oauth_token=fc68e7d4aaa9f063b21be600ef627e9f on .php are down.
2019-01-21 07:38:21: (mod_fastcgi.c.2765) fcgi-server re-enabled:  0 /var/run/lighttpd/php.socket.quickstatements
2019-01-21 07:38:21: (mod_fastcgi.c.2765) fcgi-server re-enabled:  0 /var/run/lighttpd/php.socket.quickstatements

The log is basically filled with this.
Is there anything I can do? Anything for Labs to fix?

Related Objects

Event Timeline

Magnus created this task.Jan 21 2019, 8:25 AM
Restricted Application added a subscriber: Aklapper. · View Herald TranscriptJan 21 2019, 8:25 AM
Aklapper renamed this task from backend issues? to "backend is overloaded".Jan 21 2019, 9:48 AM
Krenair edited projects, added Toolforge; removed Cloud-Services.Jan 21 2019, 9:56 AM
Addshore renamed this task from "backend is overloaded" to Quickstatements, "backend is overloaded".Jan 21 2019, 10:07 AM
Daniel_Mietchen added a comment.Jan 21 2019, 2:26 PM

As far as I can see, this is not limited to QuickStatements - when I'm logged out (as just happened again - my "usual" time is at 21 min into the hour), I cannot access SourceMD either. Access normally comes back around 37 min into the hour, even if I press the "log in" button immediately after being logged out.

Magnus added a comment.Jan 21 2019, 2:54 PM
In T214278#4896618, @Daniel_Mietchen wrote:

As far as I can see, this is not limited to QuickStatements - when I'm logged out (as just happened again - my "usual" time is at 21 min into the hour), I cannot access SourceMD either. Access normally comes back around 37 min into the hour, even if I press the "log in" button immediately after being logged out.

I don't see the "backend is overloaded" errors in sourcemd. Might not be related.

bd808 added a subscriber: bd808.Jan 21 2019, 7:56 PM

The error message seems to indicate an overload of fcgi container that is running php scripts for the tool inside its Kubernetes container. See https://github.com/lighttpd/lighttpd1.4/blob/d1a23569161148f5acde8d4a6fb78c44284e1853/src/mod_fastcgi.c#L2906-L2909

The related part of the lighttpd configuration that is generated by webservice looks like this:

fastcgi.server += ( ".php" =>
        ((
                "bin-path" => "/usr/bin/php-cgi",
                "socket" => "/var/run/lighttpd/php.socket.quickstatements",
                "max-procs" => 2,
                "bin-environment" => (
                        "PHP_FCGI_CHILDREN" => "2",
                        "PHP_FCGI_MAX_REQUESTS" => "500"
                ),
                "bin-copy-environment" => (
                        "PATH", "SHELL", "USER"
                ),
                "broken-scriptfilename" => "enable",
                "allow-x-send-file" => "enable"
         ))
)

This spawns 2 /usr/bin/php-cgi processes (max-procs) each of which is configured to spawn 2 children to actually handle requests (PHP_FCGI_CHILDREN). This combination means the tool can handle 4 concurrent http requests. We do not currently have any way to tune these values per-tool via webservice when using either the grid engine or Kubernetes backends.

Daniel_Mietchen added a comment.Jan 24 2019, 1:44 AM

From my end, the repetitive logout issue looks resolved. Anyone know what caused and fixed it? Anyone still having problems?

Fnielsen added a comment.Feb 4 2019, 2:31 PM

There have been slow response from Toolforge services. I use sourcemd and scholia. sourcemd was just slow, and have been slow from time to time. In scholia I have seen error messages like:

Wed Jan 30 09:26:20 2019 - *** uWSGI listen queue of socket 3 full !!! (101/100) ***
Wed Jan 30 09:26:21 2019 - *** uWSGI listen queue of socket 3 full !!! (101/100) ***
Wed Jan 30 09:26:22 2019 - *** uWSGI listen queue of socket 3 full !!! (101/100) ***

I wonder if these problems are the same.

Daniel_Mietchen added a comment.Feb 14 2019, 9:51 PM

I am having those repetitive logout issues again.

Daniel_Mietchen added a comment.Feb 15 2019, 2:57 PM

It worked for a while today but now I'm logged out again and cannot log back in.
All edits through the tool seem to have stalled as well (for any user), and https://tools.wmflabs.org/quickstatements/api.php gives a HTTP 500 error.

Daniel_Mietchen triaged this task as High priority.Feb 15 2019, 2:57 PM
bd808 added a comment.Feb 16 2019, 1:03 AM
In T214278#4957257, @Daniel_Mietchen wrote:

It worked for a while today but now I'm logged out again and cannot log back in.
All edits through the tool seem to have stalled as well (for any user), and https://tools.wmflabs.org/quickstatements/api.php gives a HTTP 500 error.

There is an active outage/degradation of the ToolsDB service (T216208) that is likely to be effecting Quickstatements and many other tools.

Douglasfugazi added a subscriber: Douglasfugazi.Wed, Jan 22, 5:50 PM

Hello. am I the only one who cannot use #QuickStatements on Wikidata today ? The url doesn't open https://tools.wmflabs.org/quickstatements
Please help.

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