The whois tool is giving 500 - Internal Server Error.
Description
Description
Related Objects
Related Objects
Event Timeline
Comment Actions
I've had to restart the webservice on a couple of my tools recently - possibly needs done here too?
Comment Actions
For the record, the problem seems to have been resolved before I do anything. Ideally I'd like to know the reason in order to prevent similar issues in future, but I'm not really sure.
Looking at the latest error, I'm guessing that the authentication service (which is basically controlled by admins not tool authors like me) had a problem.
KeyError: 'getpwuid(): uid not found: 52204' Traceback (most recent call last): File "/usr/lib/python2.7/site.py", line 563, in <module> main() File "/usr/lib/python2.7/site.py", line 545, in main known_paths = addusersitepackages(known_paths) File "/usr/lib/python2.7/site.py", line 272, in addusersitepackages user_site = getusersitepackages() File "/usr/lib/python2.7/site.py", line 247, in getusersitepackages user_base = getuserbase() # this will also set USER_BASE File "/usr/lib/python2.7/site.py", line 237, in getuserbase USER_BASE = get_config_var('userbase') File "/usr/lib/python2.7/sysconfig.py", line 582, in get_config_var return get_config_vars().get(name) File "/usr/lib/python2.7/sysconfig.py", line 533, in get_config_vars _CONFIG_VARS['userbase'] = _getuserbase() File "/usr/lib/python2.7/sysconfig.py", line 210, in _getuserbase return env_base if env_base else joinuser("~", ".local") File "/usr/lib/python2.7/sysconfig.py", line 196, in joinuser return os.path.expanduser(os.path.join(*args)) File "/usr/lib/python2.7/posixpath.py", line 269, in expanduser userhome = pwd.getpwuid(os.getuid()).pw_dir
Comment Actions
I asked @Legoktm to restart the webservice. He thought it was related to the LDAP failure.
Comment Actions
Yeah, I saw the same traceback. I assumed it was T217280: LDAP server running out of memory frequently and disrupting Cloud VPS clients.