Homepage: Impact module - make users aware that asking mentor or help desk questions are also counted as contributions
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Description

Problem

Currently, when a new question is asked by the user to either their mentor or the help desk, the "number of edits to other kinds of pages" counter in the impact module does not change in real-time.
The counter is *not* updated unless the user refreshes the homepage or returns later, making it unclear that the edit 'counts' as an other page edit.
See video of unexpected behavior: https://youtu.be/azSwNnn_5UQ

Related tasks T223138, T223135

User job story

When I ask a question to either my mentor or the help desk on the newcomer homepage,
I want to see that it counts as an edit on in my "Impact" module,
So that I understand and can feel encouraged that asking questions is a type of contribution.

Proposed solution

TBD - this is a subtask of the Impact module improvements epic T222310.

Related Objects
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Status	Assigned	Task
Open	KStoller-WMF	T248330 [EPIC] Growth: Positive reinforcement
Open	None	T222310 Positive reinforcement: New Impact Module
Declined	• Cntlsn	T223127 Homepage: Impact module - make users aware that asking mentor or help desk questions are also counted as contributions

Event Timeline

• Cntlsn created this task.May 13 2019, 4:26 PM

Restricted Application added a subscriber: Aklapper. · View Herald TranscriptMay 13 2019, 4:26 PM

• Cntlsn renamed this task from Homepage: UI items real-time state change to Homepage: impact module's number of edits to other kinds of pages should change in real time.May 13 2019, 4:36 PM

• Cntlsn updated the task description. (Show Details)

• Cntlsn added parent tasks: T213990: [EPIC] Growth: Newcomer homepage, T216217: Homepage: impact module.May 17 2019, 12:05 PM

• Cntlsn mentioned this in T223138: Homepage: highlight "congratulations for first edit" copy in the last screen of the "ask a question" modal.May 17 2019, 12:10 PM

• Cntlsn updated the task description. (Show Details)May 17 2019, 12:15 PM

• Cntlsn added subscribers: JTannerWMF, Catrope, SBisson and 6 others.

MMiller_WMF removed a parent task: T213990: [EPIC] Growth: Newcomer homepage.May 29 2019, 12:19 AM

MMiller_WMF mentioned this in T224526: Homepage: impact module text changes.Jun 6 2019, 2:05 AM

JTannerWMF added a project: Growth Design.Jun 11 2019, 10:17 PM

JTannerWMF added projects: GrowthExperiments-ImpactModule, Mobile, Desktop.Jun 12 2019, 12:34 AM

JTannerWMF moved this task from 📗Backlog (Current sprint) to 🔥To Do on the Growth Design board.

JTannerWMF moved this task from Needs triage to Triaged on the Mobile board.Jun 12 2019, 2:43 AM

• Cntlsn moved this task from 🔥To Do to 💪In Progress on the Growth Design board.Jul 25 2019, 10:10 AM

Hi @Cntlsn, let's put this on hold for now and include it into more wholesale improvements to the Impact module we are considering on T222310

@RHo Sounds good! Moving to (Design) backlog.

RHo renamed this task from Homepage: impact module's number of edits to other kinds of pages should change in real time to Homepage: Impact module - make users aware that asking mentor or help desk questions are also counted as contributions.Aug 5 2019, 8:23 PM

RHo updated the task description. (Show Details)

RHo mentioned this in T222310: Positive reinforcement: New Impact Module.Aug 5 2019, 9:45 PM

RHo moved this task from 📗Backlog (Current sprint) to 🔮Future sprint on the Growth Design board.Sep 30 2019, 5:41 PM

MMiller_WMF removed a parent task: T216217: Homepage: impact module.Oct 17 2019, 12:26 AM

Tgr moved this task from Needs Design/Design Doing to Ready for Development on the Growth-Team (Current Sprint) board.Jan 4 2021, 4:16 AM

Moving out of our current sprint work (@MMiller_WMF @RHo if you disagree please change it back)

Restricted Application added a project: Growth-Team. · View Herald TranscriptFeb 25 2021, 10:44 AM

Hi @MMiller_WMF - can we decline this task? It's a very low/no priority for us to improve Talk page contributions and feels distracting from the main objective of increasing content contributions.

This is not a priority.

Homepage: Impact module - make users aware that asking mentor or help desk questions are also counted as contributionsClosed, DeclinedPublicActions