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Maniphest T225941

Homepage: update "posted on" timestamp client-side when overlay is opened
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Description

Once T222833: Mobile Homepage: Show module details in a mobile overlay is implemented, a somewhat jarring user experience occurs:

  1. On mobile, post a question via the homepage or help module
  2. You'll see "Posted 2 seconds ago" or something like that when you close the question poster dialog
  3. Go back to the main landing page for the homepage
  4. Tap the mentor or help module again
  5. You'll still see "Posted 2 seconds ago" next to your question although it's probably more like 30 seconds ago or 1 minute ago, etc

The proposal would be to update the "Posted on" timestamp via clientside JS when the user taps the overlay. For our reference, there is some prior art in MobileFrontend which updates the time elapsed since a user registered.

Details

Related Changes in Gerrit:
SubjectRepoBranchLines +/-
Update posted on timestamp when overlay is openedmediawiki/extensions/GrowthExperimentsmaster+49 -4
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kostajh created this task.Jun 17 2019, 2:47 PM
Restricted Application added a project: Growth-Team. · View Herald TranscriptJun 17 2019, 2:47 PM
Restricted Application added a subscriber: Aklapper. · View Herald Transcript
kostajh edited projects, added Growth-Team (Sprint 0 (Growth Team)); removed Growth-Team.Jun 17 2019, 2:47 PM
kostajh added a subscriber: MMiller_WMF.

@MMiller_WMF I'll leave this for you to triage, let me know if you have questions!

MMiller_WMF renamed this task from Update "posted on" timestamp client-side when overlay is opened to Homepage: update "posted on" timestamp client-side when overlay is opened.Jun 17 2019, 7:01 PM
MMiller_WMF removed a project: Growth-Team (Sprint 0 (Growth Team)).
MMiller_WMF added a parent task: T215983: Homepage: mobile version.
MMiller_WMF added a project: Growth-Team.
MMiller_WMF added subscribers: Catrope, SBisson, Etonkovidova and 4 others.
MMiller_WMF added a comment.Jun 17 2019, 8:46 PM

@kostajh -- if the user continues to see "posted 2 seconds" ago even when a minute has gone by, how long does it take to update?

JTannerWMF moved this task from Inbox to Needs Discussion on the Growth-Team board.Jun 18 2019, 11:55 AM
kostajh added a comment.Jun 20 2019, 2:26 PM

@kostajh -- if the user continues to see "posted 2 seconds" ago even when a minute has gone by, how long does it take to update?

Reloading the homepage will also result in the HTML getting updated. When you open/close/open the overlay, a full page reload doesn't happen, so the HTML remains stale.

• nray moved this task from Needs triage to Triaged on the Mobile board.Jul 1 2019, 5:53 PM
JTannerWMF moved this task from Needs Discussion to Upcoming Work on the Growth-Team board.Aug 6 2019, 6:20 PM

@kostajh, a question that came up in Triage is why this marked only for Mobile?

We are going to move this task to Upcoming to discuss priority in Grooming.

Etonkovidova added a comment.Aug 7 2019, 1:05 AM
In T225941#5397130, @JTannerWMF wrote:

@kostajh, a question that came up in Triage is why this marked only for Mobile?

We are going to move this task to Upcoming to discuss priority in Grooming.

It's not only Mobile issue - if Homepage desk is not reloaded, the timestamp wouldn't be updated. For example, a user posts a question to Help desk, and then post a question to Mentor - the first timestamp won't be updated.

The non-updated timestamps are somewhat more noticeable on mobile- the additional step for expanding the Help/Mentorship modules implies that an overlay should be updated and this is not happening.

JTannerWMF moved this task from Upcoming Work to Sprint 0 (Growth Team) on the Growth-Team board.Aug 7 2019, 5:54 PM
JTannerWMF edited projects, added Growth-Team (Sprint 0 (Growth Team)); removed Growth-Team.
JTannerWMF moved this task from Incoming to Ready for Development on the Growth-Team (Sprint 0 (Growth Team)) board.Aug 7 2019, 6:26 PM
kostajh added a comment.EditedAug 12 2019, 11:31 AM

@kostajh, a question that came up in Triage is why this marked only for Mobile?

For the reasons I wrote in T225941#5271329, but I didn't make that quite clear enough:

  1. On Desktop, post a question, you'll see "posted X seconds ago". If you reload the page a minute later, you'll see "Posted 1 minute ago", etc.
  2. On Mobile, post a question, you'll see "Posted X seconds ago", if you close then reopen the overlay, you still see "Posted X seconds ago".

In mobile, re-opening the overlay feels subjectively like it should pull in fresh data but the user does not get that experience since they see an outdated timestamp. On desktop, the user doesn't have an expectation that the "Posted X seconds ago" message should change without a reload, since little else on-wiki works that way.

kostajh claimed this task.Aug 16 2019, 10:49 AM
kostajh moved this task from Ready for Development to In Progress on the Growth-Team (Sprint 0 (Growth Team)) board.
gerritbot added a comment.Aug 19 2019, 11:34 AM

Change 530837 had a related patch set uploaded (by Kosta Harlan; owner: Kosta Harlan):
[mediawiki/extensions/GrowthExperiments@master] Update posted on timestamp when overlay is opened

https://gerrit.wikimedia.org/r/530837

gerritbot added a project: Patch-For-Review.Aug 19 2019, 11:34 AM
kostajh moved this task from In Progress to Code Review on the Growth-Team (Sprint 0 (Growth Team)) board.Aug 19 2019, 11:34 AM
gerritbot added a comment.Aug 22 2019, 6:09 PM

Change 530837 merged by jenkins-bot:
[mediawiki/extensions/GrowthExperiments@master] Update posted on timestamp when overlay is opened

https://gerrit.wikimedia.org/r/530837

Maintenance_bot removed a project: Patch-For-Review.Aug 22 2019, 6:10 PM
ReleaseTaggerBot added a project: MW-1.34-notes (1.34.0-wmf.20; 2019-08-27).Aug 22 2019, 7:00 PM
kostajh moved this task from Code Review to QA on the Growth-Team (Sprint 0 (Growth Team)) board.Aug 26 2019, 1:09 PM
Etonkovidova moved this task from QA to Needs PM Review on the Growth-Team (Sprint 0 (Growth Team)) board.Aug 26 2019, 7:57 PM

The timestamp gets updated properly on both -mobile and desktop for recent questions on Help and Mentorship modules.

MMiller_WMF closed this task as Resolved.Aug 29 2019, 12:42 AM

Thank you!

Catrope mentioned this in T231701: Opening mentorship module on mobile throws JS error if it lists a question that's more than 30 days old.Aug 31 2019, 12:28 AM
Catrope reopened this task as Open.Sep 3 2019, 4:18 PM

The patch was reverted by https://gerrit.wikimedia.org/r/c/mediawiki/extensions/GrowthExperiments/+/533620 because it crashed for comments more than 30 days old.

Catrope moved this task from Needs PM Review to Ready for Development on the Growth-Team (Sprint 0 (Growth Team)) board.Sep 3 2019, 4:19 PM

See also T231701 for why this was reverted.

kostajh removed kostajh as the assignee of this task.Sep 3 2019, 6:50 PM
Aklapper removed a project: GrowthExperiments.Sep 11 2019, 12:47 PM
MMiller_WMF removed a project: Growth-Team (Sprint 0 (Growth Team)).Oct 15 2019, 9:18 PM
MMiller_WMF added a project: Growth-Team.
MMiller_WMF moved this task from Inbox to Upcoming Work on the Growth-Team board.

Moving this back to Upcoming Work because the newcomer tasks project is a higher priority.

MBinder_WMF added a project: Growth-Team-Filtering.Apr 15 2021, 6:51 PM
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