|operations/puppet : production||admin: create kemayo shell acct, add to analytics-privatedata-users|
I'm interested mainly in analytics data logged in relation to Editing products (the EditAttemptStep and VisualEditorFeatureUse schemas).
I do not currently have production shell access.
So, as far as I know, we're currently talking on a ticket which was created through all the "new users" steps stated on the request-shell-access document, and as far as I knew what I was doing here was requesting new production shell access with access to the analytics-privatedata-users group. Did I need to instead make two separate tickets for this? If so, it's not very clear in the documentation.
EDIT: Sorry, or are multiple people acting on this ticket simultaneously? I don't really know the process involved here. 😁
@DLynch Sorry the process is not more clear, requesting production access is a pre-requirement to get access to data, tickets for that type of access are filed per user: https://wikitech.wikimedia.org/wiki/Production_shell_access
After shell access is granted you can file access for analytics systems (which are a subset of production) . This is the document that explains the process, please improve: https://wikitech.wikimedia.org/wiki/Analytics/Data_access
UI tools such us turnilo do not require production shell access (they are used by many others besides developers) , to get access you just need to be an employee with an nda on file: https://wikitech.wikimedia.org/wiki/Analytics/Systems/Turnilo-Pivot#Access
So, as far as I know, we're currently talking on a ticket which was created through all the "new users" steps stated on the request-shell-access document
Let's see, not really, per https://wikitech.wikimedia.org/wiki/Production_shell_access there is a lot missing in the ticket you reference, normally tickets are filed per user, as you need to include your public key, also needs to be tagged with SRE-Access-Requests , please take a second look, not sure if there might be yet another ticket where ssh keys were set up but it doesn't look like it