As a new or new to mobile editor, I want to be able to sign-up and log-in smothly, and when I am blocked I want to know why and what to do
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Description

[Super epic for trying to dig into block messages, sign up problems, and other crap that makes it unreasonably difficult to signup/in on apps]

Some specific issues from user reports:

accessible sign up (example from store review:"as a blind user this is making me mad")
unclear block messages
blocked before they've ever even edited
can't sign in, even though credentials work elsewhere
unclear sign in messages
signed out on the web, which (unexpectedly) signed me out on the apps
captcha is slow/can't be seen

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		Status	Assigned	Task
		Open	None	T227506 As a new or new to mobile editor, I want to be able to sign-up and log-in smothly, and when I am blocked I want to know why and what to do
		Open	None	T169013 iOS App gives insufficient blocked information

Event Timeline

JMinor created this task.Jul 8 2019, 5:42 PM

Restricted Application added a subscriber: Aklapper. · View Herald TranscriptJul 8 2019, 5:42 PM

I'd previously had @chelsyx look into the rate of blocking and IP blocks affecting iOS users. The data showed no particular increase in range blocks or obvious problem areas with increased blocking, but it gives a good start on quant understanding of the situation. T214628

• chelsyx added a project: Product-Analytics.Jul 8 2019, 6:38 PM

JMinor moved this task from Needs Triage to Product Backlog on the Wikipedia-iOS-App-Backlog board.Jul 8 2019, 6:44 PM

Charlotte added a project: Wikipedia-Android-App-Backlog.Jul 8 2019, 9:23 PM

Charlotte moved this task from Needs Triage to Tracking on the Wikipedia-Android-App-Backlog board.

Charlotte added a subscriber: kzimmerman.Jul 9 2019, 4:41 PM

schoenbaechler awarded a token.Jul 16 2019, 3:04 PM

LGoto added a subtask: T169013: iOS App gives insufficient blocked information.Aug 27 2019, 8:46 PM

LGoto added a project: Epic.