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[robin] Webservice down (and possibly other issues)
Open, Needs TriagePublic

Description

https://tools.wmflabs.org/robin/ returns Error 503 Service Unavalaible.

Maintainers listed: @MF-Warburg @SPQRobin.

webservice seems down, but that might be an indicator of other issues such as no migration from Trusty to Stretch or other maintenance issues.

Event Timeline

Restricted Application added a subscriber: Aklapper. · View Herald TranscriptJul 8 2019, 8:00 PM

Now it's 404 Not Found.

bd808 added a subscriber: bd808.

@MarcoAurelio the best thing I can recommend to resurrect the tool is the Abandoned tool policy and the Toolforge-standards-committee

The access.log and error.log for this tool have not changed since mid-March which lines up with the shutdown of the Trusty job grid. There does not seem to be any public version control or license associated with the tool. This could make adoption more difficult.

As it appears this tool has been offline for more than 90 days before this ticket was filed, it seems unlikely to me that this is a tool so critical to the Wikimedia movement that the Cloud Services team should step in to bring it back online.

@bd808 At least you've provided some context/data that I hadn't before filing the task. Thanks!

Hello. Indeed the tool died when Labs made some annoying switch of the server or whatever. I asked SPQRobin to resurrect the tool, but he doesn't have the time. Myself I have no idea how to do this. I'd be glad to add someone knowledgable as a maintainer, if I can do that.

@MF-Warburg If you'd like, I can try to bring it back. I'd be able only if basic stuff is needed to do it, which I'd be able to see looking at the logs. Feel free to add me via https://toolsadmin.wikimedia.org/tools/id/robin If I fail to do so, you may happily remove me later. Regards.

Tried it several times now today.

500 Internal Server Error

A generic error message, given when an unexpected condition was encountered and no more specific message is suitable.
"List of HTTP status codes." Wikipedia: The Free Encyclopedia. Wikimedia Foundation, Inc. 26 August 2016. Web. 27 August 2016.

An unexpected technical problem has occured while handing the requested URI /tools/id/robin/maintainers/. This is probably temporary and should be fixed soon. Please try again later.

You may be able to get further information in the #wikimedia-cloud channel on the Freenode IRC network.

If you report this error, please include the details below.

Request ID

169831cc0e8942f98d5a4c0911e6220a

Thank you! I'll take a look.

I've successfully restarted the web service for the tool. It's running on the legacy PHP 5.6 with k8s backend. Some tools do not display though. I guess they need fixes/rewrites for which I'm not qualified enough; but at least some tools are back up again.