We can send Thank You / donation receipt emails from Civi, but we can only send them in English-language versions.
Would it be possible to:
- make the TY email send button look up translated versions according to the donor's preferred language setting?
- if no translation exists, notify the Civi user that the email will default to EN for lack of a translation?
The more we can make Civi usable across all donor-facing languages, the more helpful it will be to the Donor Services team. Currently we have to manually send non-English TY emails from the giving@wikimedia Gmail account, which is slow, and because of the manual process, could conceivably result in some of one donor's data inadvertently being sent to another.
Civi does send automated TY emails to donors in many other languages. Is there a way to view the list of translations that exist for TY emails?