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Recurring Payments Not Getting to our db/getting charged
Open, Needs TriagePublic

Description

In investigating whether any recurring payments got stuck during the db lock last night, I happened across cid 12620154. I noticed this donor had an active recurring contribution that hadn't gotten charged since April 2. When I looked at the ingenico console for the order id, the last charge was May 2nd, which clearly hadn't made it to our database. This needs an investigation.

Event Timeline

This also happened in 2017 with cid 1092521. The pending recurring contributions report (where I found this) only has 5 rows though so it's possible this is a limited issue.