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Homepage: Add information about the how "mentorship" works to newcomers who are unfamiliar with this concept
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Description

Breaking out this task from comment in T223215, this task is about showing a short introduction message in the mentor module to newcomers letting them know what a mentor is and why they have one for Wikipedia.

Proposed design
Elements:

  • Newcomers are shown a message in the mentor module that gives an introduction to the concept, something to the effect of: All newcomers are assigned an experienced editor as a mentor to help them edit.
  • The message appears within the mentor module.
  • Message should be dismissible and/or appear the first time the user sees the mentor module.

Proposed design:

@Cntlsn's mock if adding to the existing verstion of newcomer homepage
Animated gif illustrating dismissal of message:

OR if waiting to update along with wholesale newcomer homepage style updates in T232546, @RHo's mock:

Event Timeline

RHo created this task.Aug 5 2019, 11:36 AM
Restricted Application added a subscriber: Aklapper. · View Herald TranscriptAug 5 2019, 11:36 AM
Cntlsn added a comment.Aug 7 2019, 3:33 PM

Hey @RHo, actually the latest iteration already displayed the message on top of the mentor's username. The message was then auto-dismissed only when the user did ask a question to their mentor. See animation below (taken from T223135#5372483)

I have also iterated the design to show a dismissible message, so that the user is more likely to read it (a downside of the previous solution could be that the user would click on CTA before actually reading the intro message):


My personal preference would be for version A -- version B being less clean in terms of visual feel, version C being potentially the most appropriate action there but also problematic with translations.

The dismiss action could be animated as per mockup below:


(because of compression the animation is not showing the grey message box, but it's supposed to be there)

phuedx moved this task from Needs triage to Growth on the Mobile board.Aug 15 2019, 11:11 AM

This ticket is ready for development implementing the mentor introduction message as a dismissible tooltip within the mentor module as per @Cntlsn's last mocks (version A) and interaction.

I do have updated visual styling of that message (border, bgcolor, padding) that would be a part of style updates to all modules on the newcomer homepage though, as per T232546. So we can discuss whether to hold off until the T232546 so styling is changed once only.

RHo updated the task description. (Show Details)
MMiller_WMF added a subscriber: MMiller_WMF.

Thanks, @RHo. I am moving this back to "Upcoming Work", since it's not strictly necessary for newcomer tasks.

MMiller_WMF moved this task from Inbox to Upcoming Work on the Growth-Team board.Fri, Sep 20, 11:31 PM