Speed up shell-access portion of onboarding for new Analysts
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	kzimmerman
	Aug 8 2019, 11:09 PM

Description

Background

The Product Analytics team expects to onboard a couple of new analysts this year and I'd like to find a way to reduce the time it takes to get them access to database systems.

Recently, it took about a week and a half to get access for a new Data Quality Analyst contractor (T227633) and 3 weeks to get access for a new Data Analyst (T228447).

With future hires, would it be possible to kick off this process before they join? Please let me know if there's anything I can do to speed things along.

Work Breakdown

SREs are working to standardize the process
HM to use the new form (https://phabricator.wikimedia.org/maniphest/task/edit/form/8/) to create a task

Related Objects
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		Status	Subtype	Assigned	Task
		Declined		None	T230173 Speed up shell-access portion of onboarding for new Analysts
		Resolved		• JAufrecht	T240250 Convert the existing access request documentation into a Phab template

Event Timeline

kzimmerman created this task.Aug 8 2019, 11:09 PM

Restricted Application added a project: SRE. · View Herald TranscriptAug 8 2019, 11:09 PM

kzimmerman moved this task from Triage to Tracking on the Product-Analytics board.Aug 8 2019, 11:11 PM

colewhite removed a project: SRE-Access-Requests.Aug 9 2019, 4:20 PM

Removing Operations tag so that @JAufrecht can properly recategorize this request

• JAufrecht added a project: WMF-CTO-Team-Backlog.Aug 20 2019, 6:54 PM

@JAufrecht wanted to give you a heads up that we have a new data analyst hire with a start date of Dec. 16.

• ggellerman added a subscriber: LGoto.Dec 3 2019, 9:59 PM

• JAufrecht renamed this task from Help speed up onboarding for new Analysts to Speed up shell-access portion of onboarding for new Analysts.Dec 6 2019, 10:49 PM

• JAufrecht triaged this task as Medium priority.

• JAufrecht updated the task description. (Show Details)

• JAufrecht added subscribers: RobH, herron.

• JAufrecht updated the task description. (Show Details)Dec 9 2019, 9:56 PM

• JAufrecht closed subtask T240250: Convert the existing access request documentation into a Phab template as Resolved.Jan 14 2020, 6:25 AM

RobH unsubscribed.Mar 3 2020, 6:01 PM

debt removed • JAufrecht as the assignee of this task.Mar 9 2020, 12:39 PM

debt added a subscriber: • JAufrecht.

@kzimmerman do all newcomers to your team have all the access they need? If yes, then can we close this ticket?

yes, thanks @ggellerman !

debt closed this task as Declined.Aug 24 2020, 5:07 PM

Speed up shell-access portion of onboarding for new AnalystsClosed, DeclinedPublicActions