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Video viewer menus may become unusable on mobile
Open, Needs TriagePublic


Per the attached screenshot, when viewing a video on a mobile phone (android running Chrome on Samsung S8) in full-screen size, then attempting to change the selecting transcoding using the in-built button, the drop list is not usable, giving a massive blank space in the list display. The same file and list are shown in a second desktop screenshot where the options can be accessed.

It may be that the video viewer menu functions have not been tested as standard on these platforms.

Mobile screenshot:

Desktop screenshot:

Event Timeline

Fae created this task.Nov 11 2019, 10:55 AM
Restricted Application added a subscriber: Aklapper. · View Herald TranscriptNov 11 2019, 10:55 AM
Fae updated the task description. (Show Details)Nov 11 2019, 10:57 AM
Aklapper edited projects, added Kaltura player, Mobile; removed Commons.Nov 14 2019, 6:27 AM

Hi @Fae, thanks for taking the time to report this! For future reference, please provide a link that allows reproducing - see . Removing Commons as this does not sound Commons specific (see its description).

Cannot reproduce in Chrome 78 on desktop on the mobile site as it uses the modern, non-fallback video player.

Jdlrobson moved this task from Needs triage to Triaged on the Mobile board.Nov 14 2019, 10:55 PM
brion added a subscriber: brion.Nov 15 2019, 2:55 PM

This is a compat problem with the old player; the new player mode is getting an update and should get merged soonish, and it's fully functional on mobile.

To give the latest version a whirl, try the samples on (in-progress patch beyond what's available through beta mode)