Citibank Import for International donations is not working
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The import for the Citibank Individual is throwing us an error message when we do the import:

An AJAX HTTP error occurred. HTTP Result Code: 500 Debugging information follows. Path: /batch?id=758&op=do StatusText: Service unavailable (with message) ResponseText: CiviCRM_API3_Exception: Expected one Contact but found 0 in civicrm_api3() (line 46 of /srv/org.wikimedia.civicrm/civicrm/api/api.php).

I've added the file to the server, here's the file path:

smb://10.149.10.174/Fundraising/Tech/Citibank/Citibank International Oct_2019.csv

We really need this fixed soon so we can reconcile October before things get super busy.

Event Timeline

RLewis created this task.Nov 20 2019, 7:31 PM

Restricted Application added a subscriber: Aklapper. · View Herald TranscriptNov 20 2019, 7:31 PM

RLewis triaged this task as High priority.Nov 26 2019, 5:46 PM

@RLewis you were hit by an attack of the tidying Fairy - aka @NNichols

Citibank imports are imported to a contact with the following details

'contact_type' => 'Individual',
'last_name' => 'Citibank',
'email' => 'fakecitibankemail@wikimedia.org',

Nora made them more sensible but the code didn't handle the changes. If you do wish to change those we need to update the code.

I've subtlely renamed the non-last_name name fields to make this more obvious... contact 31398010

Your import is in now

Eileenmcnaughton added projects: Unplanned-Sprint-Work, Fundraising Sprint A Wrinkle in Timezones.Nov 26 2019, 7:53 PM

Eileenmcnaughton set the point value for this task to 1.

@Eileenmcnaughton thanks Eileen

• DStrine added projects: Fundraising-Backlog, Fundraising Sprint X-rays.Nov 27 2019, 12:35 AM

• DStrine removed • DStrine as the assignee of this task.Nov 27 2019, 1:09 AM

• DStrine moved this task from Triage to Current Sprint on the Fundraising-Backlog board.

• DStrine subscribed.

Eileenmcnaughton claimed this task.Nov 27 2019, 4:58 AM

Eileenmcnaughton moved this task from Backlog to Deployed on the Fundraising Sprint X-rays board.

Eileenmcnaughton closed this task as Resolved.Dec 10 2019, 9:00 PM

Citibank Import for International donations is not workingClosed, ResolvedPublic1 Estimated Story PointsActions

Description

Event Timeline

Citibank Import for International donations is not working
Closed, ResolvedPublic1 Estimated Story Points
Actions