Page MenuHomePhabricator

Old donation with new Endowment appeal
Open, Needs TriagePublic

Description

We just found a gift that was made in 2006 that somehow has the direct mail appeal Endowment Appeal 2019.

CID 6280

Can you please help us understand how this happened?

Event Timeline

Restricted Application added a subscriber: Aklapper. · View Herald TranscriptNov 21 2019, 10:40 PM
Ejegg added a subscriber: Ejegg.Nov 22 2019, 5:52 PM

The log shows that donation was edited twice recently by @RLewis - on 2019-11-12 22:32:46 she changed the appeal from 06annualfundraiser to E19_20, then on 2019-11-13 17:08:04 she changed it to E1920_Email

@Ejegg could this be a bug? I have no idea why I would have edited this record or changed the direct appeal for this contact. I've looked in the change log for this contact in Civi and the last change I can see is 08/29/2019 where he's been added to the TargetSmart group.

Huh, yeah, I see some civicrm logs tagged with your client certificate for that day, but nothing right at that time. I'm trying to think why the database change log would have your name on it. Do you import donations via spreadsheet ever?

@Ejegg I do use the import function to import our Engage files, Benevity files, Citibank donations etc. Is that what you mean? I don't regularly use the Import contributions function via Civi though

I'm going to deprioritise this until we hear more