Silverpop contact_identifer = 388335560885 or 241528719644
(in civicrm_mailing_provider_data table)
Description
Description
| Status | Subtype | Assigned | Task | ||
|---|---|---|---|---|---|
| Resolved | Eileenmcnaughton | T236855 Fix missing email recipient data | |||
| Resolved | Eileenmcnaughton | T239375 Follow up with DS to determine if silverpop contact's were likely privacy deletes |
Event Timeline
Comment Actions
So the issue here is when I do
SELECT * FROM civicrm_mailing_provider_data WHERE contact_identifier IN ('388335560885', '241528719644');I find 2 email addresses that I cannot otherwise find in our DB. Here is the version with no PI in it:
SELECT contact_identifier, mailing_identifier, recipient_action_datetime, event_type, contact_id FROM civicrm_mailing_provider_data WHERE contact_identifier IN ('388335560885', '241528719644');| contact_identifier | mailing_identifier | recipient_action_datetime | event_type | contact_id |
| 241528719644 | sp53002876 | 2016-12-25 11:00:58 | Sent | |
| 241528719644 | sp53002876 | 2016-12-25 11:14:28 | Open | |
| 241528719644 | sp53002878 | 2016-12-27 11:40:18 | Sent | |
| 241528719644 | sp55262928 | 2017-11-01 09:35:12 | Sent | |
| 241528719644 | sp60524800 | 2019-09-26 10:00:44 | Sent | |
| 241528719644 | sp60524800 | 2019-09-27 06:37:29 | Open | |
| 241528719644 | sp60524800 | 2019-09-27 07:14:12 | Opt Out | |
| 388335560885 | sp60524800 | 2019-09-26 10:00:51 | Sent | |
| 388335560885 | sp60554948 | 2019-09-30 19:01:25 | Sent | |
| 388335560885 | sp60554948 | 2019-10-01 01:44:03 | Clickstream | |
| 388335560885 | sp60554948 | 2019-10-01 01:44:12 | Clickstream | |
| 388335560885 | sp60554948 | 2019-10-01 01:44:12 | Opt Out | |
I can't find evidence of these email addresses in the table log_civicrm_email
select * FROM log_civicrm_email WHERE email IN ('##@gmail.com', '##@gmail.com');
Michael has confirmed these are not the subject of privacy requests.
I note they have no contact_id so perhaps they are RML & never made it to our DB. I'm
Comment Actions
OK looking at the emails I see in the text of sp60524800 &
You are receiving this email at %%EMAIL%% because you asked us to send you a reminder on Wikipedia
that is also in sp60554948
We have not managed to retrieve sp55262928 & the ones earlier than that (either due to being too far back or Silverpop not sending)
I searched for the emails in SIlverpop & could not find them despite us having re-enabled RML fetching back in May but I think that part is a minor mystery - if they are RML contacts since removed from silverpop I think it's OK for them to be missing from civi without there being a big mystery
Comment Actions
Ooh thanks for all the digging, Eileen. That copy is from an RML email for
sure!
Le mer. 15 janv. 2020 à 8:37 PM, Eileenmcnaughton <
no-reply@phabricator.wikimedia.org> a écrit :
Eileenmcnaughton moved this task from Doing to Deployed on the Fundraising
Sprint Autocorrect Astrology Ascendant board. View Task
https://phabricator.wikimedia.org/T239375
*TASK DETAIL*
https://phabricator.wikimedia.org/T239375*WORKBOARD*
https://phabricator.wikimedia.org/project/board/4467/*EMAIL PREFERENCES*
https://phabricator.wikimedia.org/settings/panel/emailpreferences/*To: *Eileenmcnaughton
*Cc: *EYener, jkumalah, MeganHernandez_WMF, CCogdill_WMF, Aklapper,
MSuijkerbuijk_WMF, Eileenmcnaughton, jbolorinos-ctr, EBjune, DStrine