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Mobile VE: Fall back to wikitext editor if the loading takes too long
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Description

One of the takeaways of the mobile VE A/B test was that VE had a lower success rate than WTE, because it took longer to load, causing users to abandon their edit before even starting.

We should add a way to switch to WTE (which loads much faster) if the loading takes too long.

Event Timeline

matmarex created this task.Dec 3 2019, 3:33 AM
Restricted Application added a subscriber: Aklapper. · View Herald TranscriptDec 3 2019, 3:33 AM

Change 554222 had a related patch set uploaded (by Bartosz Dziewoński; owner: Bartosz Dziewoński):
[mediawiki/extensions/MobileFrontend@master] mobile.init/editor: Add a button to switch to WTE if loading VE is slow

https://gerrit.wikimedia.org/r/554222

matmarex added a comment.EditedDec 3 2019, 4:06 AM

First rough idea of how it might look:

Jdlrobson added a subscriber: Jdlrobson.

I think this is waiting on code review from our team.

JTannerWMF added a project: Editing Design.
JTannerWMF added a subscriber: JTannerWMF.

This task needs review from @ppelberg and @iamjessklein as a next step

ppelberg added a subscriber: Esanders.

This is great, @matmarex.

Today, @iamjessklein, @Esanders and I met to discuss the proof of concept and came up with the following questions Jess will explore in a design spike.

Open design questions

  • When should the fallback option be presented? If after __ seconds the VisualEditor is not ready? Immediately after a contributor inits the editor? Something else?
  • How should the fallback option be visually presented? Should any additional information about the "basic mode" be communicated to contributors?
  • After opting into the "basic editor," should contributors be shown any kind of additional messaging that makes them aware of their ability to switch to a "richer" experience? [1]

Next steps

  1. Answer "Open design questions"
  2. Mockup a different design treatment for this workflow
  3. Instrument the workflow so we can isolate contributors who go through this workflow in our analysis of the A/B test (T221198).
    • The work involved with instrumenting this workflow will happen in this task: T243641

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JTannerWMF moved this task from Incoming to Design on the Editing-team board.
Restricted Application added a project: VisualEditor. · View Herald TranscriptFeb 5 2020, 12:08 AM
Alsee added a subscriber: Alsee.Feb 5 2020, 4:30 AM

The task description says VE had a lower success rate than WTE, because it took longer to load, causing users to abandon their edit before even starting. While that is surely true in some cases, I expect it is a minority. Possibly a rather small minority. The overwhelming majority of edit-clicks are people with no intention of editing. They are either misclicks or curiosity clicks. The fact that VE is slow to load merely gives those users a chance to cancel the page load.

JTannerWMF moved this task from To Triage to Triaged on the VisualEditor board.Feb 12 2020, 4:15 PM