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Amazon TY emails in Civi being sent more slowly?
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Description

It looks like there might be a delay of 1.5+ hours for Civi marking Amazon donations as receiving TY emails?

cid=37475083 donated AMAZON P01-1857812-9469701-C065419 Invoice Reference 72407113-1, which was received at December 3rd, 2019 12:29, but is marked Thank-you Sent December 3rd, 2019 2:13 AM. If you search for all Amazon donations today, there are many hundreds showing as not yet receiving the TY emails.

Is this just a delay in Civi marking the TY emails as being sent, or are we really taking 1.5 hours to notify these donors?

Event Timeline

mbeat33 the thank you queue is pretty behind. We don't think we can do more than wait

MBeat33 claimed this task.

Got it, thanks, @Eileenmcnaughton