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Can't login on WatchTranslations
Open, Needs TriagePublic

Assigned To
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Authored By
Trizek-WMF
Dec 5 2019, 10:40 AM
Referenced Files
F71742617: image.png
Feb 8 2026, 7:15 AM
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F37129990: Screenshot 2023-07-06 075808.png
Jul 5 2023, 11:58 PM

Description

This happens on Chromium.

Steps:

  1. access WatchTranslations
  2. click on login
  3. validate the OAuth step on meta (where I'm logged-in)

Expectation: I'm logged-in

Reality: Got a 502 error. There is no clear error message displayed than "502 Bad Gateway -- nginx/1.14.2"

This works using Firefox.

Details

Event Timeline

Could you please try to clear your cookies? They had an incorrect scope, which could've caused conflicts with other tools. Hopefully, this is all sorted now.

Clearing cookies hasn't fixed the issue.

I can login with Chrome 78. Can you provide your browser version?

BrandonXLF triaged this task as High priority.
BrandonXLF subscribed.

It is likely caused by null values in the components database, likely caused by you unintentionally deleting a non-existent component.

Change 558864 had a related patch set uploaded (by BrandonXLF; owner: BrandonXLF):
[labs/tools/watch-translations@master] Ignore rows with null values

https://gerrit.wikimedia.org/r/558864

Arcayn subscribed.

Made this a subtask of T240650 as this goes some way to fixing the first part of it

I can login with Chrome 78. Can you provide your browser version?

Chromium version 78.0.3904.108 (Build officiel) Built on Ubuntu , running on Ubuntu 18.04 (64 bits)

I'm not 100% sure what the issue was, but I think it should be fixed now.

@Urbanecm Jenkins verified the code, do you see anything else you want me to work on?

Change 558864 merged by jenkins-bot:
[labs/tools/watch-translations@master] Ignore rows with null values

https://gerrit.wikimedia.org/r/558864

Xiplus reopened this task as Open.EditedJun 29 2022, 3:55 PM

I got "502 Bad Gateway" today. Same steps written in the Description.

It doesn't work with my account "Xiplus". But it works with my other accounts.

Urbanecm claimed this task.

I got "502 Bad Gateway" today. Same steps written in the Description.

I think this should be a temporary error only. Re-resolving -- let me know if it happens persistently again.

I cannot access this file. Can you fix please?

Works for me; assuming this got resolved in the meantime.

Still happening...
It doesn't work with MY ACCOUNT "Xiplus".

image.png (513×840 px, 53 KB)

image.png (361×1 px, 78 KB)

image.png (716×1 px, 84 KB)

But it works with my other accounts.

image.png (549×1 px, 63 KB)

Aklapper raised the priority of this task from High to Needs Triage.