I was tagged into this, so I'm guessing the info is needed for firmware?
The server is running the following:
Bios 2.2.11 - this is very outdated, urgent flagged update currently is 2.4.8
ilom 18.104.22.168 - this is outdated, current version is 4.00.00.00.
This data is available using the service tag on support.dell.com without any login (anyone can pull this info, so I'm not a blocker on this ; )
I'm not going to touch the firmware though unless a task is very specifically assigned to me to do so, as it seems troubleshooting is ongoing and I don't want to mess anything up.
@RobH Indeed this would need owner confirmation and depooling, not asking you to do anything. Was tagging you just to confirm a remote upgrade was possible and reasonable for 3xxx datacenter, given its particular location. It could be done by me or ema if you don't have any suggestion against it. Also ema is the right person right now to decide followup.
We've experienced good results remotely flashign the bios and ilom via the https drac interface (via ssh tunnel for https proxy). Then I upload via the servers https mgmt interface the ilom first (since updated mgmt interface usually results in better updates) and then updating bios. The entire .exe download file from support.dell.com is uploaded into the server (no unpacking required) and the mgmt interface handles it. Happy to help on this if/when the time comes.