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Reset 2FA for Andrew Otto (Ottomata) on wikitech
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Description

I recently had my phone repaired and it was wiped and restored from backup in the process. My Google Authenticator app was totally reset without any accounts. I can't log into Horizon (and probably will eventually not be able to get into wikitech).

I tried disabling 2FA from instructions at https://meta.wikimedia.org/wiki/Help:Two-factor_authentication#Disabling_two-factor_authentication, but my scratch codes are not accepted. Can someone help?

Thanks!

Event Timeline

Given you have access to mwmaint, you should be able to self-service this one, see https://wikitech.wikimedia.org/wiki/Password_reset#Reset_two_factor_authentication. If you would prefer someone else handling this, you'd need to create a file at a WMF host (labs/prod) referencing this ticket to proof ownership of the account.

Ottomata claimed this task.

Ah, Thank you. I did not know. Fixed!