- - Provide FQDN of system. bellatrix.frack.codfw.wmnet
- - If other than a hard drive issue, please depool the machine (and confirm that it’s been depooled) for us to work on it. If not, please provide time frame for us to take the machine down.
- - Put system into a failed state in Netbox.
- - Provide urgency of request, along with justification (redundancy, dependencies, etc) "moderate"
- - Describe issue and/or attach hardware failure log. (Refer to https://wikitech.wikimedia.org/wiki/Dc-operations/Hardware_Troubleshooting_Runbook if you need help)
- - Assign correct project tag and appropriate owner (based on above). Also, please ensure the service owners of the host(s) are added as subscribers to provide any additional input.
Description
Description
Event Timeline
Comment Actions
bellatrix:~$ sudo ssacli controller slot=0 physicaldrive 1I:1:1 show detail
[sudo] password for jgreen:
Smart Array P420i in Slot 0 (Embedded)
Array A physicaldrive 1I:1:1 Port: 1I Box: 1 Bay: 1 Status: Predictive Failure Drive Type: Data Drive Interface Type: SAS Size: 2 TB Drive exposed to OS: False Logical/Physical Block Size: 512/512 Rotational Speed: 7200 Firmware Revision: HPD5 Serial Number: Z1X3JJKP0000W513G4C5 WWID: 5000C50062B937F1 Model: HP MB2000FCWDF Current Temperature (C): 38 Maximum Temperature (C): 41 PHY Count: 2 PHY Transfer Rate: 6.0Gbps, Unknown Drive Authentication Status: OK Carrier Application Version: 11 Carrier Bootloader Version: 6 Sanitize Erase Supported: True Unrestricted Sanitize Supported: False Shingled Magnetic Recording Support: None
Comment Actions
@Jgreen this server is out of warranty since 2017 and we have a replacement server already on site that was order in T237440. Please let me know how you want to proceed.
Thanks