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Error messages: internet connection is b0rked - on load. potentially solvable. no report (3) (impact:medium)
Open, Needs TriagePublic

Description

As an ... I want to ... in order to ...

Problem:
Sometimes the Bridge can not be fully loaded because the internet connection is broken/gone. We need to tell the user what's happening and give them a way to reload the Bridge.

Example:

  • timeout
  • server does not respond (no internet)

Screenshots/mockups:

internet on load.png (489×500 px, 11 KB)

Figma link

BDD
WHEN opening the Bridge
AND the internet connection is not available or very slow
THEN we show an error message
AND provide a way to reload the Bridge

Acceptance criteria:

  • an error screen is shown
    • contains an error message as seen in the mockup
    • the usual header is overlayed by a 90% opacity layer
  • editor can reload Bridge on demand after failed loading <- retry button
    • error message goes away, LOADING state starts over, possibly loading bar, ...
  • "Dismiss" button exists and closes the Bridge when clicked

Event Timeline

Charlie_WMDE renamed this task from Error messages: timeout (4) to Error messages: on save. potentially solvable. no report (4).Feb 5 2020, 2:08 PM
Charlie_WMDE renamed this task from Error messages: on save. potentially solvable. no report (4) to Error messages: on load/save. potentially solvable. no report (3).Feb 12 2020, 5:31 PM
Charlie_WMDE updated the task description. (Show Details)
Charlie_WMDE updated the task description. (Show Details)
Charlie_WMDE updated the task description. (Show Details)
Lydia_Pintscher renamed this task from Error messages: on load/save. potentially solvable. no report (3) to Error messages: on load. potentially solvable. no report (3).Feb 18 2020, 12:45 PM
Lydia_Pintscher renamed this task from Error messages: on load. potentially solvable. no report (3) to Error messages: internet connection is b0rked - on load. potentially solvable. no report (3).Feb 18 2020, 12:56 PM
Lydia_Pintscher updated the task description. (Show Details)
Lydia_Pintscher renamed this task from Error messages: internet connection is b0rked - on load. potentially solvable. no report (3) to Error messages: internet connection is b0rked - on load. potentially solvable. no report (3) (impact:medium).Feb 25 2020, 3:15 PM
Lydia_Pintscher updated the task description. (Show Details)