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Maniphest T245621

db1084 crashed due to BBU failure
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Description

BBU broke: T245621#5897114

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SubjectRepoBranchLines +/-
db1084: Disable notificationsoperations/puppetproduction+1 -0
db1084: Disable notificationsoperations/puppetproduction+1 -0
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Event Timeline

jcrespo created this task.Feb 19 2020, 1:35 PM
Restricted Application added a subscriber: Aklapper. · View Herald TranscriptFeb 19 2020, 1:35 PM
Marostegui added a comment.Feb 19 2020, 1:54 PM

Looks like BBU died:

Battery/Capacitor Count: 0
/system1/log1/record15
  Targets
  Properties
    number=15
    severity=Caution
    date=02/19/2020
    time=13:19
    description=Smart Storage Battery failure (Battery 1, service information: 0x0A). Action: Gather AHS log and contact Support
  Verbs
    cd version exit show

/system1/log1/record17
  Targets
  Properties
    number=17
    severity=Caution
    date=02/19/2020
    time=13:32
    description=POST Error: 313-HPE Smart Storage Battery 1 Failure - Battery Shutdown Event Code: 0x0400. Action: Restart system. Contact HPE support if condition persists.
Marostegui added a subscriber: wiki_willy.Feb 19 2020, 1:56 PM

@wiki_willy do we have spare HP BBUs in eqiad?

Marostegui renamed this task from db1084 reboot causing commonswiki connection errors (crash?) to db1084 crashed due to BBU failure.Feb 19 2020, 1:57 PM
Marostegui triaged this task as Medium priority.
Marostegui updated the task description. (Show Details)
Marostegui moved this task from Triage to In progress on the DBA board.
gerritbot added a comment.Feb 19 2020, 1:59 PM

Change 573288 had a related patch set uploaded (by Marostegui; owner: Marostegui):
[operations/puppet@production] db1084: Disable notifications

https://gerrit.wikimedia.org/r/573288

gerritbot added a project: Patch-For-Review.Feb 19 2020, 1:59 PM
Marostegui merged a task: T245626: Degraded RAID on db1084.Feb 19 2020, 1:59 PM
Marostegui added subscribers: ops-monitoring-bot, Marostegui.
gerritbot added a comment.Feb 19 2020, 2:00 PM

Change 573288 merged by Marostegui:
[operations/puppet@production] db1084: Disable notifications

https://gerrit.wikimedia.org/r/573288

Stashbot added a comment.Feb 19 2020, 2:02 PM

Mentioned in SAL (#wikimedia-operations) [2020-02-19T14:02:43Z] <marostegui> Start mysql on db1084 without replication - T245621

Stashbot added a comment.Feb 19 2020, 2:07 PM

Mentioned in SAL (#wikimedia-operations) [2020-02-19T14:07:19Z] <marostegui> Upgrade and reboot db1084 - T245621

Maintenance_bot removed a project: Patch-For-Review.Feb 19 2020, 2:10 PM
Stashbot added a comment.Feb 19 2020, 2:29 PM

Mentioned in SAL (#wikimedia-operations) [2020-02-19T14:29:31Z] <marostegui> Data checksum on db1084 T245621

wiki_willy added a comment.Feb 19 2020, 5:00 PM

@Marostegui - we have a few spare BBUs in the process of being shipped onsite, one of them for T244958, which should be arriving early next week. You can just shoot open a dc-ops task with us, and we can have it taken care of. Thanks, Willy

Marostegui mentioned this in T245647: Replace broken BBU on db1084 (HP host).Feb 19 2020, 5:22 PM
Marostegui added a comment.Feb 20 2020, 6:20 AM

Data checksum has finished without issues. So I am going to slowly repool this host so it can at least serve some traffic

Stashbot added a comment.Feb 20 2020, 6:24 AM

Mentioned in SAL (#wikimedia-operations) [2020-02-20T06:24:46Z] <marostegui@cumin1001> dbctl commit (dc=all): 'Slowly repool db1084 after crash - T245621', diff saved to https://phabricator.wikimedia.org/P10466 and previous config saved to /var/cache/conftool/dbconfig/20200220-062445-marostegui.json

Stashbot added a comment.Feb 20 2020, 9:12 AM

Mentioned in SAL (#wikimedia-operations) [2020-02-20T09:12:33Z] <marostegui@cumin1001> dbctl commit (dc=all): 'Slowly repool db1084 after crash - T245621', diff saved to https://phabricator.wikimedia.org/P10467 and previous config saved to /var/cache/conftool/dbconfig/20200220-091233-marostegui.json

Stashbot added a comment.Feb 20 2020, 10:51 AM

Mentioned in SAL (#wikimedia-operations) [2020-02-20T10:51:18Z] <marostegui@cumin1001> dbctl commit (dc=all): 'Slowly repool db1084 after crash - T245621', diff saved to https://phabricator.wikimedia.org/P10468 and previous config saved to /var/cache/conftool/dbconfig/20200220-105117-marostegui.json

gerritbot added a comment.Feb 26 2020, 6:15 AM

Change 574923 had a related patch set uploaded (by Marostegui; owner: Marostegui):
[operations/puppet@production] db1084: Disable notifications

https://gerrit.wikimedia.org/r/574923

gerritbot added a project: Patch-For-Review.Feb 26 2020, 6:15 AM
gerritbot added a comment.Feb 26 2020, 6:18 AM

Change 574923 merged by Marostegui:
[operations/puppet@production] db1084: Disable notifications

https://gerrit.wikimedia.org/r/574923

Maintenance_bot removed a project: Patch-For-Review.Feb 26 2020, 7:10 AM
Jclark-ctr closed subtask T245647: Replace broken BBU on db1084 (HP host) as Resolved.Feb 26 2020, 9:56 PM
Stashbot added a comment.Feb 27 2020, 11:45 AM

Mentioned in SAL (#wikimedia-operations) [2020-02-27T11:45:44Z] <jynus@cumin1001> dbctl commit (dc=all): 'Repool db1084 at 10% T245621', diff saved to https://phabricator.wikimedia.org/P10538 and previous config saved to /var/cache/conftool/dbconfig/20200227-114542-jynus.json

Stashbot added a comment.Feb 27 2020, 3:03 PM

Mentioned in SAL (#wikimedia-operations) [2020-02-27T15:03:03Z] <jynus@cumin1001> dbctl commit (dc=all): 'Repool db1084 at 50% T245621', diff saved to https://phabricator.wikimedia.org/P10542 and previous config saved to /var/cache/conftool/dbconfig/20200227-150302-jynus.json

jcrespo added a comment.Feb 27 2020, 3:16 PM

I will let @Marostegui put it back to 100% and do the full revert and finishing touches + resolv.

Stashbot added a comment.Feb 28 2020, 6:25 AM

Mentioned in SAL (#wikimedia-operations) [2020-02-28T06:25:37Z] <marostegui@cumin1001> dbctl commit (dc=all): '75% of original weight to db1084 - T245621', diff saved to https://phabricator.wikimedia.org/P10549 and previous config saved to /var/cache/conftool/dbconfig/20200228-062536-marostegui.json

Stashbot added a comment.Feb 28 2020, 6:40 AM

Mentioned in SAL (#wikimedia-operations) [2020-02-28T06:40:37Z] <marostegui@cumin1001> dbctl commit (dc=all): 'Fully repool db1084 - T245621', diff saved to https://phabricator.wikimedia.org/P10550 and previous config saved to /var/cache/conftool/dbconfig/20200228-064037-marostegui.json

Marostegui closed this task as Resolved.Feb 28 2020, 6:41 AM

Host fully repooled

Thanks everyone!

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