Wikimedia Commons "Upload a new version of this file" link uploaded a new version but did not display it
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	Omygoshogolly
	Feb 25 2020, 1:25 AM

Description

Go to https://commons.wikimedia.org/wiki/File:Electricity_savings_from_utility_assisted_building_upgrades.png with Chrome version 80.0.3987.122 (Official Build) (64-bit);
Make sure you are logged in;
Scroll down to the "File history" section;
Click the "Upload a new version of this file" link;
Scroll down to "Source file" section;
Click "Choose file" button;
Select "Electricity_savings_from_utility_assisted_building_upgrades.png" from local drive;
Observe that file is correctly previewed in "Source file" section;
In the "File description" section in the "File changes:" box enter "Simplified title and Y-axis labels";
In the "Upload options" section click the "?" icon after "Ignore any warnings";
Read help information and decide to ignore warnings because this is a technical change to the image file;
Check the "Ignore warnings" box;
Click "Upload file" button;
Return to https://commons.wikimedia.org/wiki/File:Electricity_savings_from_utility_assisted_building_upgrades.png ;
Observe that the updated version has been listed in the "File history" section but the new version's Thumbnail has not been updated.
Open a Wikipedia article for editing and link to this image file;
Observe that the Wikipedia article incorrectly displays the old version of the image file;
Reproduce steps 1 through 11;
Scroll down and read this error message: "Upload error The upload is an exact duplicate of the current version of File:Electricity savings from utility assisted building upgrades.png."

Related Objects

Duplicates Merged Here: T49670: Re-upload on Commons doesn't seem to work properly (caching issue?)

Event Timeline

Omygoshogolly created this task.Feb 25 2020, 1:25 AM

Restricted Application added a subscriber: Aklapper. · View Herald TranscriptFeb 25 2020, 1:25 AM

Kizule merged a task: T49670: Re-upload on Commons doesn't seem to work properly (caching issue?).Feb 25 2020, 3:31 AM

Kizule added subscribers: • MZMcBride, zhuyifei1999, Krinkle and 4 others.

Kizule moved this task from Incoming to Uploading on the Commons board.Feb 25 2020, 3:33 AM

Kizule added a project: WMF-General-or-Unknown.

Looks like a caching issue. Have you tried to purge the page's cache using action=purge?

I had tried action=purge but it did not resolve the problem

@Omygoshogolly: Hi! Cannot confirm; shows the thumbnail correctly here:

Screenshot from 2020-02-28 12-08-48.png (672×1 px, 105 KB)

What happens if you go to https://upload.wikimedia.org/wikipedia/commons/thumb/1/17/Electricity_savings_from_utility_assisted_building_upgrades.png/93px-Electricity_savings_from_utility_assisted_building_upgrades.png , and after that you go to https://commons.wikimedia.org/wiki/File:Electricity_savings_from_utility_assisted_building_upgrades.png again?

Which web browser is this about, and does that also happen when using another web browser? Also see https://en.wikipedia.org/wiki/Wikipedia:BYPASS

Aklapper removed subscribers: aaron, • wikibugs-l-list, tstarling and 4 others.Feb 28 2020, 11:15 AM

I cannot now reproduce the problem.

I am now using the same browser as before and going directly to https://commons.wikimedia.org/wiki/File:Electricity_savings_from_utility_assisted_building_upgrades.png . I now observe the correct thumbnail for the current revision.
When I now open a Wikipedia article for editing and link to this image file the preview of the article correctly displays the current version of the image.

Closing as declined as nobody can reproduce...

In T246057#5929107, @Aklapper wrote:

Closing as declined as nobody can reproduce...

I think it's more like "invalid" than "declined". /shrug

This just happened to me with [[:File:TPNW forecast.svg]] on 2022-06-28. It happened to me a month ago, 2022-05-28 with [[:File:Real US GDP per capita in 5 epocs.svg]]. Last month ((and I think with the present case as well), there was a problem with cloud caching. I believe there is a way to force intermediate cache to be cleared, but I don't know how.

On 2020-02-24 [[user:Masumrezarock100]] asked, "Have you tried to purge the page's cache using action=purge?" I don't know how to do that. This raises two questions:

Where can I find documentation on how to do that?
Can you modify the code so each time an image is replaced, Commons automatically does "action=purge"?

If I just wait, this problem will probably clear itself, but that could take up to 24 hours (maybe more). In the meantime, God grant me patience, and I want it now ;-)
Thanks, ~~~~

Edited · Tue, Jun 28, 10:42 AM
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