endowment donor did not get TY email.
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	• DStrine
	May 20 2020, 7:09 PM

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cid - 3710009

Can we make sure this whole transaction looks good? Also can we check if other endowment people have not been sent?

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	Subject	Repo	Branch	Lines +/-
	Add revision for Endowment thankyou	wikimedia/fundraising/crm	master	+3 -1

Customize query in gerrit

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Mentioned In: T239745: Thank you letter not showing in the Activity field for Endowment Donation

Event Timeline

• DStrine created this task.May 20 2020, 7:09 PM

Restricted Application added a subscriber: Aklapper. · View Herald TranscriptMay 20 2020, 7:09 PM

• DStrine moved this task from Triage to Sprint +2 on the Fundraising-Backlog board.May 26 2020, 5:00 PM

• DStrine added a project: FR-Q2-FY2020-21-cleanup-list.Aug 12 2020, 7:27 PM

AParker subscribed.Aug 13 2020, 5:59 PM

• DStrine moved this task from Sprint +2 to Sprint +1 on the Fundraising-Backlog board.Sep 14 2020, 1:58 PM

• DStrine moved this task from Sprint +1 to Sprint +2 on the Fundraising-Backlog board.Sep 29 2020, 5:28 PM

Just adding to this task, I'm reviewing some of the Endowment contributions coming in, in response to the Endowment Annual Appeal Email 1 send and I've noticed that the automatic Thank You Email is not reflected in the Activity section of their record like it does for non Endowment contributions, here are some CIDs:

25244032
25442655
8028540
938192

How can we tell if they've receive their thank you email?

• DStrine moved this task from Sprint +2 to Sprint +1 on the Fundraising-Backlog board.Oct 20 2020, 3:41 PM

• DStrine moved this task from Sprint +1 to Current Sprint on the Fundraising-Backlog board.Oct 27 2020, 9:07 PM

• DStrine added a project: Fundraising Sprint Vagranty McVagrantface.Oct 27 2020, 9:10 PM

Eileenmcnaughton claimed this task.Oct 27 2020, 9:13 PM

Eileenmcnaughton triaged this task as High priority.

Eileenmcnaughton moved this task from Backlog to Doing on the Fundraising Sprint Vagranty McVagrantface board.

Change 636757 had a related patch set uploaded (by Eileen; owner: Eileen):
[wikimedia/fundraising/crm@master] Add revision for Endowment thankyou

https://gerrit.wikimedia.org/r/636757

gerritbot added a project: Patch-For-Review.Oct 27 2020, 10:38 PM

Change 636757 merged by jenkins-bot:
[wikimedia/fundraising/crm@master] Add revision for Endowment thankyou

https://gerrit.wikimedia.org/r/636757

Maintenance_bot removed a project: Patch-For-Review.Oct 27 2020, 11:10 PM

@RLewis the thank you sent data was correct - they did receive thank you emails on those dates. It's just the activities that weren't created. We deployed a fix so they should be in future

@Eileenmcnaughton great, thanks so much for looking into this and deploying the fix.

• DStrine closed this task as Resolved.Nov 10 2020, 8:14 PM

Eileenmcnaughton mentioned this in T239745: Thank you letter not showing in the Activity field for Endowment Donation .Nov 10 2020, 8:49 PM

endowment donor did not get TY email.Closed, ResolvedPublicActions

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endowment donor did not get TY email.
Closed, ResolvedPublic
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