Hi @Jgiannelos, stopping by to confirm that we (the Product Analytics team) have seen this, and will triage it in our upcoming board refinement meeting on July 7.

@SNowick_WMF This ticket is to put together a list of things we want to collect, where and when. Let's get together with @JMinor and hash it out.

List of potential metrics of interest: https://docs.google.com/document/d/1N0aOKMqv69urjepblOl-R9jkWW2J7k2l8yQd6rf_Rg4/edit

Update:
Instrumented in next update:

• dismiss rates for notifications
• We can see open rates, (CTR if there is a link). Notification itself is a link or can have actions at the bottom that can go to different destinations
• Send/deliver rates, do we have a way to see those metrics? Sum of clicks + dismisses = all impressions

Hi @kzimmerman, I think there's a misunderstanding, in that the service is very much in use on Android and development will begin on push notifications on iOS in the next couple weeks with target release in Jun.

It may still be valid to close this if we don't plan or need to do service level metrics. But the service is in active and growing use.

Per our team meeting, we'll create a fresh ticket for client level/iOS metrics rather than reopen this one.

To follow-up: the Push Notifications service, as Josh pointed out, is being used, but we have not heard of analytics needs for service-level metrics (beyond what can be tracked in Grafana for monitoring purposes). Keeping this task declined.