Wikipedia Preview Error Handling
Closed, ResolvedPublic
Actions

Assigned To

Authored By

	SGautam_WMF
	Jul 13 2020, 1:04 PM

Description

Problem

Wikipedia preview uses summary API to fetch the summary of a given article, there could be some instances where API call might result in an error which needs to be communicated to users.

Solution

Wikipedia preview UI needs to communicate about these errors in simple and easy language to the users.

Design Details

Note: Below designs are only for the mobile portrait view.

Preview error state

Error handling state shows up when we are unable to show preview due to different errors(status code 204/500).
Error copy: There was an issue while displaying this preview.
Users can close the error card either by tap close icon or area outside it.
Tap on CTA would take users to the article page.

zeplin:

https://app.zeplin.io/project/5edf645eef92dfb2dc2f8ce8/dashboard?seid=5f212ea403eeb3800b1f3e27

Event Timeline

SGautam_WMF created this task.Jul 13 2020, 1:04 PM

Restricted Application added a subscriber: Aklapper. · View Herald TranscriptJul 13 2020, 1:04 PM

SGautam_WMF added a project: Wikipedia-Preview (Mobile-Prototype).Jul 13 2020, 1:04 PM

SGautam_WMF added a subscriber: • AMuigai.Jul 13 2020, 1:36 PM

• AMuigai moved this task from Backlog to Q2 FY2020-21 on the Inuka-Team board.Jul 14 2020, 1:07 PM

• AMuigai triaged this task as Medium priority.Jul 16 2020, 8:08 PM

• AMuigai edited projects, added Inuka-Team (Kanban); removed Inuka-Team.

SGautam_WMF claimed this task.Jul 21 2020, 5:05 AM

SGautam_WMF moved this task from Backlog to Definition on the Inuka-Team (Kanban) board.

SGautam_WMF added a project: Design.

SBisson moved this task from Backlog to two on the Wikipedia-Preview (Mobile-Prototype) board.Jul 28 2020, 5:34 PM

SGautam_WMF removed SGautam_WMF as the assignee of this task.Jul 29 2020, 8:18 AM

SGautam_WMF removed a project: Design.

SGautam_WMF updated the task description. (Show Details)

SGautam_WMF moved this task from Definition to Ready for Dev on the Inuka-Team (Kanban) board.

eamedina claimed this task.Aug 5 2020, 1:12 AM

eamedina moved this task from Ready for Dev to Dev on the Inuka-Team (Kanban) board.

• AMuigai updated the task description. (Show Details)Aug 5 2020, 2:41 PM

• AMuigai updated the task description. (Show Details)

eamedina moved this task from Dev to Code Review on the Inuka-Team (Kanban) board.Aug 5 2020, 10:08 PM

hueitan moved this task from Code Review to QA on the Inuka-Team (Kanban) board.Aug 6 2020, 4:03 PM

https://github.com/wikimedia/wikipedia-preview/pull/39

tested, waiting for a reply to this comment to merge https://github.com/wikimedia/wikipedia-preview/pull/39#pullrequestreview-462827437

hueitan moved this task from QA WAITING FOR FEEDBACK to QA on the Inuka-Team (Kanban) board.Aug 10 2020, 8:03 PM

• Jpita moved this task from QA to Design sign off on the Inuka-Team (Kanban) board.Aug 11 2020, 4:10 PM

Updated a minor word discrepancy between task description and attached mock up.

SGautam_WMF moved this task from Design sign off to Product sign off on the Inuka-Team (Kanban) board.Aug 14 2020, 9:21 AM

• AMuigai closed this task as Resolved.Aug 21 2020, 1:01 PM

Wikipedia Preview Error HandlingClosed, ResolvedPublicActions