Several people have attempted. They get the message "your transaction could not be completed". It's definitely not the velocity filter. I'm asking fr-tech to look for anything. We also have an email out to dlocal.
Hmm so with amex I'm seeing:
Jul 21 16:14:05 payments astropay_gateway: 81407443:81407443.1 Sending donor details for 81407443.1 to pending queue Jul 21 16:15:04 payments astropay_gateway: Constructing! Creating a new adapter of type: [AstroPay]
and then it starts with a new transaction.
but for visa I'm seeing
Jul 21 11:03:59 payments astropay_gateway: 81403164:81403164.1 Sending donor details for 81403164.1 to pending queue Jul 21 11:04:56 payments astropay_gateway: Constructing! Creating a new adapter of type: [AstroPay] Jul 21 11:04:56 payments astropay_gateway: 81403164:81403164.1 Resultswitcher: OK to process Order ID: 81403164.1
and then it proceeds on to show the thank you page.
Why is it that I see that Praveen cleared an AMEX transaction yesterday: 81380244.2?
Are we certain he didn't hit a velocity filter?
Dlocal is saying it is working ok but they are checking with their in-country (india) team
Here is the AMEX transaction that cleared. Looking back at the prior
campaign test, I see that only 27 out of 167 AMEX transactions got
approved. This could be an issuer denial thing.
Hi all, I am in favor of just disabling AMEX for the India campaign. It is insignificant (less than 1%) for this market and low approval rates seem to be a previous trend. @FR-Tech. what would be involved with disabling AMEX entirely?
Hi - I heard back from Dlocal today. They had this to say "Regarding Amex, I double checked the logs and I'm not seeing anything weird. You had a lot of cases in which the user entered the wrong cvv but I'm not seeing anything wrong regarding our connection with the acquirer."