A recurring donor got the automated failure email 'name, renew your monthly donation to Wikipedia' on 07/22 despite their donation having processed successfully on 07/21.
CID 41810257 / ZD #769537
There are a couple of odd things of note here, which could be related:
- Only one donation was set up on 05/21 and only one has processed each month, but in the recurring donations view, it shows two, one having failed. Hence the message being sent, I'm guessing. But in Adyen we can only see one donation, set up on 05/21, and this donation still seems live and active.
-This is one of those Adyen donors who was sent 2x the TY email for the first donation, one month apart (on 05/21 when they set it up, and then again on 06/21). Could a fix that is related be responsible?