login issue on any Wikimedia sites: "The provided authentication token is either expired or invalid."
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	Bodhisattwa
	Aug 9 2020, 9:07 PM

Description

One user (User:Rupeshsarkar) has requested me to report an issue for him. He can't log in on any Wikimedia sites from his computer or mobile phone. I am attaching the screenshot of the error messages he is getting.

WhatsApp Image 2020-08-10 at 02.29.01.jpeg (1×720 px, 122 KB)

WhatsApp Image 2020-08-10 at 02.29.14.jpeg (1×720 px, 112 KB)

Event Timeline

Bodhisattwa created this task.Aug 9 2020, 9:07 PM

Restricted Application added a subscriber: Aklapper. · View Herald TranscriptAug 9 2020, 9:07 PM

On mobile the global login is failing, but can you successfully log in locally to the wiki on which you opened the login form?

The second issue looks different, seems like a DNS problem with the network.

The user informed me that the issue has been resolved. So, closing this ticket.

It would be nice to know how, but thanks for the update!
Resetting task status as no code was changed - see https://www.mediawiki.org/wiki/Bug_management/Bug_report_life_cycle

In T260005#6372899, @Aklapper wrote:

It would be nice to know how, but thanks for the update!

I asked him about it but he has no idea how this was resolved all of a sudden.

	F32017330: WhatsApp Image 2020-08-10 at 02.29.01.jpeg
	Aug 9 2020, 9:07 PM

	F32017332: WhatsApp Image 2020-08-10 at 02.29.14.jpeg
	Aug 9 2020, 9:07 PM

login issue on any Wikimedia sites: "The provided authentication token is either expired or invalid."Closed, InvalidPublicActions

Description

Event Timeline

login issue on any Wikimedia sites: "The provided authentication token is either expired or invalid."
Closed, InvalidPublic
Actions