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Please reset 2FA for User:Pierpao on sysop_itwiki
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@Pierpao deleted the TOTP app from their phone and do not have any spare scratch codes to disable 2FA on the private wiki sysop_itwiki. He asked me if it would be possible to disable 2FA for his account on that wiki. I'm unsure what the standard procedure is (I note that some requests are handled via phabricator, others via email), some important things to note:

  • This is only for sysop_itwiki, which is a private wiki. The SUL is not affected
  • He's still logged-in to the wiki (and cannot log-out)
  • The legitimacy of this request can be easily verified; Pierpao has an email address attached to the SUL, and to the account on the private wiki

Event Timeline

I'm happy to do the reset, if the user can make an edit confirming this request at itwiki. Can they add this to their itwiki talkpage:

I confirm the 2FA reset request at --~~~~


Urbanecm triaged this task as High priority.

Thanks, I'll do that soon :).

Mentioned in SAL (#wikimedia-operations) [2020-09-01T22:39:13Z] <Urbanecm> [urbanecm@mwmaint2001 ~]$ mwscript extensions/OATHAuth/maintenance/disableOATHAuthForUser.php --wiki=sysop_itwiki Pierpao (T261722)

[urbanecm@mwmaint2001 ~]$ mwscript extensions/OATHAuth/maintenance/disableOATHAuthForUser.php --wiki=sysop_itwiki Pierpao
OATHAuth disabled for Pierpao.
[urbanecm@mwmaint2001 ~]$

@Pierpao Here you go. Your 2FA should now be disabled at sysop_itwiki.

Please feel free to reopen if it didn't work for any reason.