Several time our users reported that they didnt get ping notification via Template:Ping or Template:User link, see [1] and [2].
Are there internal problems with this feature, ot it just happen? Could someone please check it? Best regards.
Several time our users reported that they didnt get ping notification via Template:Ping or Template:User link, see [1] and [2].
Are there internal problems with this feature, ot it just happen? Could someone please check it? Best regards.
Hi @minhhuy, could you please link to specific diffs in which somebody was pinged, and that ping did not work? Thanks a lot!
Ah, I looked at the link in the task description, and if I understand correctly there are two examples:
Also see the list on https://www.mediawiki.org/wiki/Help:Notifications/Types#Mentions which explains when notifications will not be sent.
Hi, I did not receive any notification for this ping: https://vi.wikipedia.org/w/index.php?title=Th%E1%BA%A3o_lu%E1%BA%ADn_Th%C3%A0nh_vi%C3%AAn:Buiquangtu&diff=63597070&oldid=63597031.
Another user (named Làm lại từ đầu như những ngày xưa yêu dấu) did not receive my pings in these cases:
He then later told me about it in this reply.
Just FYI, edits like 1, 2, and 3 do not result in notifications by design. The ping has to happen in a new comment that is signed. No matter what you insert in an existing comment, it will not generate a notification.
(This only addresses some of the examples linked to from here. There are others that look like they should have generated notifications.)
Hi, this is the newest ping that I get no notification, kindly check, please: https://vi.wikipedia.org/w/index.php?title=Th%E1%BA%A3o_lu%E1%BA%ADn_Th%C3%A0nh_vi%C3%AAn:L%C3%A0m_l%E1%BA%A1i_t%E1%BB%AB_%C4%91%E1%BA%A7u_nh%C6%B0_nh%E1%BB%AFng_ng%C3%A0y_x%C6%B0a_y%C3%AAu_d%E1%BA%A5u&diff=63777512&oldid=63777451&diffmode=source
Thanks, @PPham for providing diffs - it's most helpful. I'm looking into the issue to make sure that there are no regression.
Diff 1 - it seems that the signature was not provided.
In the second diff - Diff 2 - it seems that the changes were done to the existing text and that might not be recognized as mention(s) Manual:Echo documentation - "The diff chunk must be recognized as an addition of new lines of text, not a change to existing lines".
I'll check the Diff 2 case specifically (and other links in this phab ticket) and will post my testing results here.