"Sensor Type(s) Temperature, Power_Supply Status: Critical [PS Redundancy = Critical, Status = Critical]"
cloudvirt1033 has had a failed PSU redundancy since 2020-09-17. A cable may have knocked loose during unrelated on-site work.
Sensor Type : POWER <Sensor Name> <Status> <Type> PS1 Status AC-Lost AC PS2 Status Present AC
Once it is re-seated and the alert clears, this task can be resolved.
Hi @Cmjohnson - based on Netbox, looks like cloudvirt1033 is in rack C8, which wasn't part of the PDU upgrades these past weeks. Hopefully it's just be a cable that got knocked loose at some point, and an easy fix. Thanks, Willy
Wait the alert may have been the old acked alert re-alerting in VictorOps. I will resolve it in victorops. The alert is still red in icinga, but it is acked so should not re-alert soon?
I cleared the log on idrac, I did have to remove power to it ...rack C8 power was all messed up, nothing was correct, and moving a server into that rack required me to fix it immediately. Sometimes, removing the redundant power will cause the alert. Let's see if clearing the log entry removes it completely.
this is still red in icinga: "Sensor Type(s) Temperature, Power_Supply Status: Critical [PS Redundancy = Critical, Status = Critical"
I submitted a ticket with Dell for a new power supply
You have successfully submitted request SR1038434287.
Dell denied my request for the part, somehow it was only ordering outside of the US. I will need to calll them
Called to open a ticket with Dell, they received the information and the TSR and are sending a new part