Wikisource Export: WSexport fails with non helpful error with invalid langs that trigger a redirection
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	dmaza
	Oct 15 2020, 8:41 PM

Description

As a Wikisource user, I want WS-Export to handle errors and incorrect information more gracefully, so I do have a confusing or discouraging experience.

See: https://wsexport.wmflabs.org/book.php?lang=aa&page=Strange_Case_of_Dr_Jekyll_and_Mr_Hyde&format=epub-3&fonts=freeserif

Acceptance Criteria:

Fix issue of incorrect language code by either:
- More gracefully failing (such as message in visual example #1)
- Change language code selection to a dropdown that can interact with other fields

Visual example #1: error page:

Screen Shot 2020-10-22 at 12.43.45 PM.png (614×1 px, 202 KB)

Visual example #2: a better error (when incorrect name for title entered):

Screen Shot 2020-10-22 at 12.43.37 PM.png (614×1 px, 65 KB)

Related Objects

Mentioned Here: T269344: Wikisource Export: Use dropdown or Universal Language Selector for language input

Event Timeline

dmaza created this task.Oct 15 2020, 8:41 PM

Restricted Application added a subscriber: Aklapper. · View Herald TranscriptOct 15 2020, 8:41 PM

ifried moved this task from New & TBD Tickets to Needs Discussion on the Community-Tech board.Oct 16 2020, 7:08 PM

@satdeep_gill & I have discussed this, and we have talked about the fact that:

This error message is definitely confusing, and it should be fixed
We may want to also improve the WS-Export experience in general, so the language code is a dropdown (rather than manually entered) and only titles for relevant language are available to enter

ifried renamed this task from WSexport fails with non helpful error with invalid langs that trigger a redirection to Wikisource Export: WSexport fails with non helpful error with invalid langs that trigger a redirection.Oct 22 2020, 4:46 PM

ifried updated the task description. (Show Details)

This is the error message we are now seeing (see screenshot example below) for the link provided in the description.

Screen Shot 2021-02-05 at 12.17.40 PM.png (590×1 px, 75 KB)

This is much more helpful since it specifically explains the error to the user, while still displaying the WS-Export user interface. For this reason, this issue now seems to be in a better place and is perhaps eligible to be resolved. @satdeep_gill & @dom_walden What do you think?

In T265664#6807095, @ifried wrote:

This is much more helpful since it specifically explains the error to the user, while still displaying the WS-Export user interface. For this reason, this issue now seems to be in a better place and is perhaps eligible to be resolved. @satdeep_gill & @dom_walden What do you think?

It looks good to me.

In T265664#6571867, @ifried wrote:

We may want to also improve the WS-Export experience in general, so the language code is a dropdown (rather than manually entered) and only titles for relevant language are available to enter

Is this what you were thinking about? T269344

Yup, exactly: T269344 is what I mean, @dom_walden.

I'll mark this ticket as Resolved and we can look into T269344 separately. Thanks!

	F34093046: Screen Shot 2021-02-05 at 12.17.40 PM.png
	Feb 5 2021, 5:20 PM

	F32411173: Screen Shot 2020-10-22 at 12.43.45 PM.png
	Oct 22 2020, 4:46 PM

	F32411175: Screen Shot 2020-10-22 at 12.43.37 PM.png
	Oct 22 2020, 4:46 PM

Wikisource Export: WSexport fails with non helpful error with invalid langs that trigger a redirectionClosed, ResolvedPublicActions

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Wikisource Export: WSexport fails with non helpful error with invalid langs that trigger a redirection
Closed, ResolvedPublic
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